Enterprise DNAEnterprise DNA

MCP Servers

effytech/freshdesk-mcp

MCP server created for Freshdesk, allowing AI models to interact with Freshdesk modules

Visit site ↗

Our verdict

Not reviewed yet

We have not reviewed effytech/freshdesk-mcp yet

No one at Enterprise DNA has checked this listing against its sources. The description comes from public listings gathered automatically. Any fact below shows where it came from and when it was last checked.

How we review records

From the listing

About effytech/freshdesk-mcp

An MCP server that enables AI models to read and write Freshdesk ticket data through the Model Context Protocol. It wraps Freshdesk API endpoints as tools, letting agents query tickets, update statuses, and manage contacts.

Best for

Developers building AI assistants that need to manage Freshdesk support tickets

Use cases

  • Automate ticket triage and status updates via AI agents
  • Query Freshdesk tickets by filters for reporting or escalation
  • Create or update contacts and tickets programmatically

Notes

60 stars on GitHub. Last updated 2025-10-06. Licensed MIT.

Pros

  • Simple Python implementation with clear MCP tool definitions
  • Direct integration with Freshdesk's core modules
  • Lightweight and easy to self-host or extend

Cons

  • Limited to Freshdesk's public API capabilities
  • No built-in authentication or rate limiting beyond Freshdesk's own
  • Small community and limited documentation beyond the README

Key facts

What we have checked

Not checked yet. Dated facts such as prices, releases and repository activity appear here once we have confirmed them from a source.

How to use

How to set it up

As the listing publishes it. We have not run this install.

Install

npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude

Tools exposed

  • create_ticket
  • update_ticket
  • delete_ticket
  • search_tickets
  • get_ticket_fields
  • get_tickets
  • get_ticket
  • get_ticket_conversation
  • create_ticket_reply
  • create_ticket_note
  • update_ticket_conversation
  • view_ticket_summary
  • update_ticket_summary
  • delete_ticket_summary
  • get_agents
  • view_agent
  • create_agent
  • update_agent
  • search_agents
  • list_contacts

Clients the listing names (not checked here)

Claude Desktop

Install

Add effytech/freshdesk-mcp to your client

Not verified yet

No install recipe yet. We write one for Claude Code, Claude Desktop, Cursor, VS Code, Codex and ChatGPT when the server is in the official MCP registry with a package or remote address we can use.

Until then, follow the project's own README, or the setup the listing publishes under How to set it up.

Works with

What effytech/freshdesk-mcp connects to

1 product, each with how we know and when we checked.

Works withTypeHow we knowChecked
FreshdeskProductIts name pairs the product with MCPname "freshdesk-mcp"GitHub

Sources

Where this comes from

No sources recorded yet. Each source we check is listed here with the date we checked it.

A source shows what was published when we checked it. It does not certify security, performance or a working installation. Read our method.

Changelog

What changed

No changes recorded yet. Releases, price changes and deprecations appear here, with their dates, once we track them for this record.

Free 27-page guide

Get the free Developer’s Field Guide

A 27-page field guide to the AI coding workflow with Claude. Claude Code, MCP servers, the prompt patterns that work, and what to delegate. Free.

Enter your work email. We send it straight over, plus a few short notes worth knowing. Unsubscribe any time.

No spam. Unsubscribe any time.

← Back to MCP ServersSubmit your own entry →