Enterprise DNA Command Center for Education Companies
Educators teach. Your Command Center runs the rest.
Enrolment, learner support, content ops, retention, and reporting. Run by AI inside one connected system. Fully managed by Enterprise DNA.
Where the hours go
Education companies are 70% operations, 30% teaching
Enrolment, learner questions, content production, certificates, retention follow-up. Most of it could be handled by AI, leaving educators to do what they were hired for.
Learners ask the same questions
Support tickets are 80% repeat questions. The answers exist somewhere in your docs. Learners do not find them. Staff answer the same five questions every week.
Enrolment is high-friction
Prospects sit between marketing, sales, and the LMS for days. Drop-off happens between systems, not in the decision.
Drop-off is invisible until it is final
A learner stops logging in. By the time anyone notices, the renewal is gone. No live signal, no nudge, no save.
Content production is bottlenecked
New courses take months. Updates take weeks. The team that should be teaching is doing video editing and copywriting.
LTV and cohort data sit in spreadsheets
You know revenue. You do not know which cohort, source, or product line is actually working. The data is there, just not joined.
Community and comms feel generic
Every learner gets the same email. The system knows what they have completed. It does not act on it.
For your business
What we install
Learner support
AI learner support, on every channel
AI answers learner questions across email, chat, and your community. Trained on your courses, your docs, and your past tickets. Human only when it matters.
- check Answers from your course content, FAQs, and ticket history
- check Handles enrolment, billing, and access in-thread
- check Escalates to humans only when the AI is unsure
- check Every interaction logged to the CRM and learner profile
Enrolment and retention
Enrolment pipeline that does not leak
Prospects flow from marketing to sales to LMS in one connected pipeline. AI follows up, books calls, and answers questions. Drop-off triggers a save, not a write-off.
- check Personalised follow-up across email, SMS, and in-app
- check Behavioural triggers on stalled prospects and at-risk learners
- check Win-back drafts written and queued for staff approval
- check Cohort-level retention reporting, live
Content ops
Course production accelerated by AI
Outline to draft to video script in hours, not months. AI works inside your house voice and your curriculum standards, with educators reviewing and approving.
- check Outline expansion from learning outcomes
- check Script and lesson draft generation in your voice
- check Auto-generated quizzes, assessments, and worksheets
- check Translation and localisation at zero marginal cost
Business intelligence
Live learning business dashboard
MRR, new enrolments, completion, NPS, LTV by cohort. One screen. Updated continuously. With a weekly brief on what is working and what needs the founder.
- check MRR, churn, expansion, and LTV by product and cohort
- check Live completion and engagement across courses
- check NPS and learner sentiment from real conversations
- check Weekly founder brief with the one decision that matters
From the team that runs an education business on this stack
Enterprise DNA serves thousands of learners across the world. The Command Center is the reason a small team can do that. 30 minutes with Sam, and we will show you exactly how.
Book your AI Systems Audit