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michaelrice/zendesk-mcp

Zendesk MCP server for Claude Code and other MCP clients

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Our verdict

Not reviewed yet

We have not reviewed michaelrice/zendesk-mcp yet

No one at Enterprise DNA has checked this listing against its sources. The description comes from public listings gathered automatically. Any fact below shows where it came from and when it was last checked.

How we review records

From the listing

About michaelrice/zendesk-mcp

A Model Context Protocol server that exposes Zendesk functionality to MCP clients like Claude Code. It enables AI assistants to query and manage Zendesk tickets and data through a standardized interface.

Best for

Developers who want to control Zendesk data through AI assistants using the Model Context Protocol

Use cases

  • Retrieve and search Zendesk tickets from within an AI coding assistant
  • Update ticket status or add comments via natural language commands
  • Integrate Zendesk workflows into automated MCP-based toolchains

Notes

0 stars on GitHub. Last updated 2026-05-15. Licensed Apache-2.0.

Pros

  • Open source and written in Python, easy to inspect and modify
  • Works with any MCP-compatible client, not just Claude Code
  • Lightweight server that can be run locally or in CI/CD pipelines

Cons

  • Zero stars and no community traction suggests early or unmaintained project
  • Not an official Zendesk integration, may lack full API coverage
  • Requires manual setup of Zendesk API credentials and MCP client configuration

Key facts

What we have checked

Not checked yet. Dated facts such as prices, releases and repository activity appear here once we have confirmed them from a source.

How to use

How to set it up

As the listing publishes it. We have not run this install.

Install

.venv/bin/pip install -e ".[dev]"

Tools exposed

  • zendesk_search_tickets
  • zendesk_get_tickets
  • zendesk_get_ticket
  • zendesk_create_ticket
  • zendesk_update_ticket
  • zendesk_get_comments
  • zendesk_list_attachments
  • zendesk_download_attachment
  • zendesk_ticket_to_gitlab_context
  • zendesk_post_comment
  • zendesk_post_internal_note
  • zendesk_set_ticket_status
  • zendesk_assign_ticket
  • zendesk_add_tag
  • zendesk_remove_tag
  • zendesk_list_views
  • zendesk_get_view
  • zendesk_get_view_tickets
  • zendesk_list_macros
  • zendesk_preview_macro

Clients the listing names (not checked here)

Claude Desktop, Claude Code

Install

Add michaelrice/zendesk-mcp to your client

Not verified yet

Our lab has not run this server yet. "Config checked" on a client means the recipe matches that client's documented config format; it does not mean we ran it.

Claude Code

Config checked

Run in your terminal (runs on your computer)

claude mcp add --transport stdio michaelrice-zendesk-mcp -- uvx zendesk-mcp@0.1.6

Version 0.1.6 · From the Official MCP registry, read · Format checked against Claude Code's config docs

Claude Desktop

Config checked

Add to claude_desktop_config.json (runs on your computer)

{
  "mcpServers": {
    "michaelrice-zendesk-mcp": {
      "command": "uvx",
      "args": [
        "zendesk-mcp@0.1.6"
      ]
    }
  }
}

Version 0.1.6 · From the Official MCP registry, read · Format checked against Claude Desktop's config docs

Cursor

Config checked

Add to .cursor/mcp.json (runs on your computer)

{
  "mcpServers": {
    "michaelrice-zendesk-mcp": {
      "command": "uvx",
      "args": [
        "zendesk-mcp@0.1.6"
      ]
    }
  }
}

Version 0.1.6 · From the Official MCP registry, read · Format checked against Cursor's config docs

VS Code

Config checked

Add to .vscode/mcp.json (runs on your computer)

{
  "servers": {
    "michaelrice-zendesk-mcp": {
      "type": "stdio",
      "command": "uvx",
      "args": [
        "zendesk-mcp@0.1.6"
      ]
    }
  }
}

Version 0.1.6 · From the Official MCP registry, read · Format checked against VS Code's config docs

Codex

Config checked

Add to ~/.codex/config.toml (runs on your computer)

[mcp_servers.michaelrice-zendesk-mcp]
command = "uvx"
args = ["zendesk-mcp@0.1.6"]

Version 0.1.6 · From the Official MCP registry, read · Format checked against Codex's config docs

  • ChatGPT: ChatGPT connects only to remote servers that need no API key.

Recipes come from the server's entry in the official MCP registry. Check the package name before you run it, and keep keys out of shared files.

Works with

What michaelrice/zendesk-mcp connects to

1 product and 5 clients, each with how we know and when we checked.

Works withTypeHow we knowChecked
ZendeskProductIts name pairs the product with MCPname "zendesk-mcp"GitHub
Claude CodeClientInstall recipe matches the client's documented formatRuns locally, version 0.1.6Config checkedClaude Code docs
Claude DesktopClientInstall recipe matches the client's documented formatRuns locally, version 0.1.6Config checkedClaude Desktop docs
CursorClientInstall recipe matches the client's documented formatRuns locally, version 0.1.6Config checkedCursor docs
VS CodeClientInstall recipe matches the client's documented formatRuns locally, version 0.1.6Config checkedVS Code docs
CodexClientInstall recipe matches the client's documented formatRuns locally, version 0.1.6Config checkedCodex docs

Sources

Where this comes from

No sources recorded yet. Each source we check is listed here with the date we checked it.

A source shows what was published when we checked it. It does not certify security, performance or a working installation. Read our method.

Changelog

What changed

No changes recorded yet. Releases, price changes and deprecations appear here, with their dates, once we track them for this record.

Pairs with

Other entries in the index that connect to this one. Click through to see the chain.

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