michaelrice/zendesk-mcp

Overview

A Model Context Protocol server that exposes Zendesk functionality to MCP clients like Claude Code. It enables AI assistants to query and manage Zendesk tickets and data through a standardized interface.

Best for

Best for
Developers who want to control Zendesk data through AI assistants using the Model Context Protocol

Use cases

• Retrieve and search Zendesk tickets from within an AI coding assistant
• Update ticket status or add comments via natural language commands
• Integrate Zendesk workflows into automated MCP-based toolchains

Notes

A Model Context Protocol server that exposes Zendesk functionality to MCP clients like Claude Code. It enables AI assistants to query and manage Zendesk tickets and data through a standardized interface.

0 stars on GitHub. Last updated 2026-05-15. Licensed Apache-2.0.

Use cases

• Retrieve and search Zendesk tickets from within an AI coding assistant
• Update ticket status or add comments via natural language commands
• Integrate Zendesk workflows into automated MCP-based toolchains

Pros

• Open source and written in Python, easy to inspect and modify
• Works with any MCP-compatible client, not just Claude Code
• Lightweight server that can be run locally or in CI/CD pipelines

Cons

• Zero stars and no community traction suggests early or unmaintained project
• Not an official Zendesk integration, may lack full API coverage
• Requires manual setup of Zendesk API credentials and MCP client configuration

Indexed from awesome-mcp-servers-punkpeye and enriched against its public facts.