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omnom62/freshdesk-mcp

Self-hosted Freshdesk MCP server with OCR, attachment extraction and batch summaries

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Our verdict

Not reviewed yet

We have not reviewed omnom62/freshdesk-mcp yet

No one at Enterprise DNA has checked this listing against its sources. The description comes from public listings gathered automatically. Any fact below shows where it came from and when it was last checked.

How we review records

From the listing

About omnom62/freshdesk-mcp

Self-hosted Model Context Protocol server for Freshdesk. It adds OCR for attachment extraction and batch summaries for tickets. Written in Go and designed to run in your own environment.

Best for

Developers building MCP integrations for Freshdesk with OCR and batch reporting.

Use cases

  • Connect MCP-compatible assistants to Freshdesk ticket data
  • Extract text from ticket attachments using OCR
  • Produce batch summaries of ticket content

Notes

0 stars on GitHub. Last updated 2026-09-13. Licensed MIT.

Pros

  • Self-hosted, so support data stays in your infrastructure
  • Go binary eases deployment
  • Covers OCR and batch summaries out of the box

Cons

  • No GitHub stars, so no visible community trust or usage signals
  • Requires running and maintaining your own server
  • No details on authentication, Freshdesk API limits, or configuration

Key facts

What we have checked

Not checked yet. Dated facts such as prices, releases and repository activity appear here once we have confirmed them from a source.

How to use

How to set it up

As the listing publishes it. We have not run this install.

Tools exposed

  • get_ticket
  • get_ticket_summary
  • batch_get_ticket_summaries
  • search_tickets
  • list_tickets
  • get_conversations
  • list_attachments
  • get_attachment_text
  • query_attachment
  • find_image_attachments
  • get_description_images
  • find_requester
  • find_company
  • find_agent
  • list_groups
  • FRESHDESK_DOMAIN
  • FRESHDESK_API_KEY
  • MCP_TOKEN
  • GCP_VISION_PROJECT
  • MCP_TRANSPORT

Clients the listing names (not checked here)

Cursor, VS Code

Install

Add omnom62/freshdesk-mcp to your client

Not verified yet

No install recipe yet. We write one for Claude Code, Claude Desktop, Cursor, VS Code, Codex and ChatGPT when the server is in the official MCP registry with a package or remote address we can use.

Until then, follow the project's own README, or the setup the listing publishes under How to set it up.

Works with

What omnom62/freshdesk-mcp connects to

1 product, each with how we know and when we checked.

Works withTypeHow we knowChecked
FreshdeskProductIts name pairs the product with MCPname "freshdesk-mcp"GitHub

Alternatives

Alternatives to omnom62/freshdesk-mcp

RecordTypeHow we knowChecked
FreshdeskThis is an alternative to itProductNamed in the listingNot dated

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Sources

Where this comes from

No sources recorded yet. Each source we check is listed here with the date we checked it.

A source shows what was published when we checked it. It does not certify security, performance or a working installation. Read our method.

Changelog

What changed

No changes recorded yet. Releases, price changes and deprecations appear here, with their dates, once we track them for this record.

Open-source & AI alternatives

Swap-in tools that solve the same job. Weigh the trade-offs before you commit.

Pairs with

Other entries in the index that connect to this one. Click through to see the chain.

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