Enterprise DNA

Chili Piper pricing

Chili Piper pricing and what it adds up to

$1,250 a month, billed annually: $15,000 a year for Routing & Scheduling

  • check_circleYour data in a database you own
  • check_circleOpen source, no lock-in
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The plans

What Chili Piper charges

Chili Piper lists Routing & Scheduling from $1,250 a month, billed annually, or $15,000 a year. The starting package includes up to fifteen seats, with extra seats at $45 each per month, while Experiences and some connections add to the cost.

Routing & Scheduling

$1,250 a month, billed annually

The advertised starting price is $15,000 a year and includes up to fifteen seats.

Extra Routing & Scheduling seats

$45 each per month

The starting package includes up to fifteen seats, and extra seats are charged monthly.

Experiences

Starts at $3,500 a month

This is a broader service than the Routing & Scheduling package.

How the bill is built

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Annual starting commitment

Routing & Scheduling starts at $15,000 a year. Monthly billing is not offered for these plans, so the starting price means an annual commitment rather than a month-to-month bill.

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Included and extra seats

The starting Routing & Scheduling package includes up to fifteen seats. If you need more, each extra seat costs $45 per month, so your team size can push the bill above the starting price.

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A broader web service

Experiences starts at $3,500 a month. Compare that broader service with the routing work your team needs, rather than assuming its starting price is part of the Routing & Scheduling package.

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Separately agreed connections

Live intake, calendar booking and customer-system connections are agreed separately. Your bill therefore depends on which connections your team needs, not just the published Routing & Scheduling starting price.

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A year of Chili Piper

The annual starting cost

The advertised starting price for Routing & Scheduling is $15,000 a year, with an annual commitment. The package includes up to fifteen seats, and each extra Routing & Scheduling seat is $45 per month. Experiences starts at $3,500 a month, equivalent to $42,000 over twelve months. Live intake, calendar booking and customer-system connections are agreed separately.

Underneath the bill

What you are really paying for

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Routing and scheduling together

The published starting price is for Routing & Scheduling. It covers record routing and round-robin assignment, with territories, people and capacity determining who receives the next enquiry. Scheduling sits alongside routing in the package.

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Seats for your team

The starting package includes up to fifteen seats. Extra Routing & Scheduling seats cost $45 each per month, so the number of people who need access affects what you pay beyond the starting price.

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The connections you need

Live intake, calendar booking and customer-system connections are agreed separately. Your price depends in part on which of these connections your team needs, rather than assuming they are all covered by the published starting package.

The owned alternative

Own your routing record

Lead Routing is an owned alternative to Chili Piper. Enterprise DNA builds a version around how your business runs, brings the agreed Chili Piper records across and runs it for you for one setup fee, then a monthly retainer. Your database remains yours. There is also a free version for an owner to run themselves, covering the local enquiry routing and handoff record.

Lead Routing for Claude Code

One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.

Get your version built

Make it yours

Design your own Chili Piper replacement

Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Chili Piper. Try it here, and we build the real one.

2. What it runs

3. Make it fit

4. Your colour

Your business · your Chili Piper replacement Your version
YB Your business

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Answered from your own database

Build my version

We build it from the open-source base, bring your Chili Piper data across and run it for you.

Questions

Chili Piper pricing, answered

Is Chili Piper billed monthly or annually? expand_more

Routing & Scheduling starts at $1,250 a month, billed annually, or $15,000 a year. Monthly billing is not offered for these plans, so the monthly figure does not mean you can pay month to month.

What could make my Chili Piper bill higher? expand_more

The starting Routing & Scheduling package includes up to fifteen seats. Extra seats cost $45 each per month. Experiences starts at $3,500 a month, and live intake, calendar booking and customer-system connections are agreed separately.

What does the Routing & Scheduling starting price cover? expand_more

The starting package includes up to fifteen seats, record routing and round-robin assignment. Scheduling sits beside routing in the package. Live intake, calendar booking and customer-system connections are agreed separately, so check which connections your team needs.

Stop paying Chili Piper every month

30 minutes with Sam. Bring your last Chili Piper bill. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.

Get your version built

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