Chili Piper pricing
Chili Piper pricing and what it adds up to
$1,250 a month, billed annually: $15,000 a year for Routing & Scheduling
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The plans
What Chili Piper charges
Chili Piper lists Routing & Scheduling from $1,250 a month, billed annually, or $15,000 a year. The starting package includes up to fifteen seats, with extra seats at $45 each per month, while Experiences and some connections add to the cost.
Routing & Scheduling
$1,250 a month, billed annually
The advertised starting price is $15,000 a year and includes up to fifteen seats.
Extra Routing & Scheduling seats
$45 each per month
The starting package includes up to fifteen seats, and extra seats are charged monthly.
Experiences
Starts at $3,500 a month
This is a broader service than the Routing & Scheduling package.
How the bill is built
Annual starting commitment
Routing & Scheduling starts at $15,000 a year. Monthly billing is not offered for these plans, so the starting price means an annual commitment rather than a month-to-month bill.
Included and extra seats
The starting Routing & Scheduling package includes up to fifteen seats. If you need more, each extra seat costs $45 per month, so your team size can push the bill above the starting price.
A broader web service
Experiences starts at $3,500 a month. Compare that broader service with the routing work your team needs, rather than assuming its starting price is part of the Routing & Scheduling package.
Separately agreed connections
Live intake, calendar booking and customer-system connections are agreed separately. Your bill therefore depends on which connections your team needs, not just the published Routing & Scheduling starting price.
A year of Chili Piper
The annual starting cost
The advertised starting price for Routing & Scheduling is $15,000 a year, with an annual commitment. The package includes up to fifteen seats, and each extra Routing & Scheduling seat is $45 per month. Experiences starts at $3,500 a month, equivalent to $42,000 over twelve months. Live intake, calendar booking and customer-system connections are agreed separately.
Underneath the bill
What you are really paying for
Routing and scheduling together
The published starting price is for Routing & Scheduling. It covers record routing and round-robin assignment, with territories, people and capacity determining who receives the next enquiry. Scheduling sits alongside routing in the package.
Seats for your team
The starting package includes up to fifteen seats. Extra Routing & Scheduling seats cost $45 each per month, so the number of people who need access affects what you pay beyond the starting price.
The connections you need
Live intake, calendar booking and customer-system connections are agreed separately. Your price depends in part on which of these connections your team needs, rather than assuming they are all covered by the published starting package.
The owned alternative
Own your routing record
Lead Routing is an owned alternative to Chili Piper. Enterprise DNA builds a version around how your business runs, brings the agreed Chili Piper records across and runs it for you for one setup fee, then a monthly retainer. Your database remains yours. There is also a free version for an owner to run themselves, covering the local enquiry routing and handoff record.
Lead Routing for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own Chili Piper replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Chili Piper. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Chili Piper data across and run it for you.
Questions
Chili Piper pricing, answered
Is Chili Piper billed monthly or annually? expand_more
Routing & Scheduling starts at $1,250 a month, billed annually, or $15,000 a year. Monthly billing is not offered for these plans, so the monthly figure does not mean you can pay month to month.
What could make my Chili Piper bill higher? expand_more
The starting Routing & Scheduling package includes up to fifteen seats. Extra seats cost $45 each per month. Experiences starts at $3,500 a month, and live intake, calendar booking and customer-system connections are agreed separately.
What does the Routing & Scheduling starting price cover? expand_more
The starting package includes up to fifteen seats, record routing and round-robin assignment. Scheduling sits beside routing in the package. Live intake, calendar booking and customer-system connections are agreed separately, so check which connections your team needs.
Stop paying Chili Piper every month
30 minutes with Sam. Bring your last Chili Piper bill. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
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