Instead of Digitail
Stop renting Digitail. Own your clinic's practice system.
Enterprise DNA builds your clinic a practice system shaped around how your team books, examines and charges, brings your Digitail records over, and looks after it from then on. The features are not split across plans, and the record belongs to the practice.
Digitail lists four plans (Mobile, Growth, Growth AI and Enterprise) with no published prices. Each one starts with a demo booking or a sales conversation. Checked 4 November 2026.
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
What sits behind the quote
With Digitail you learn the price in a sales meeting, and the features come in four steps
Digitail's pricing page names four plans and shows no figure on any of them. You book a demo for Mobile, Growth or Growth AI, and you talk to sales for Enterprise. Underneath every plan sit the same records: owners, pets, visits, medical notes, charges and stock.
No number until someone sells to you
There is no price on the page for any plan. A practice owner comparing systems has to sit through a demo before learning what a year will cost, and cannot compare it against anything at a glance.
Clinic basics held back for the second plan
The whiteboard, room management, the boarding calendar and dental charts are listed under Growth, not Mobile. Running a building rather than a van means moving up a step.
The assistant features on their own plan
Intake, record summaries, voice to invoice, discharge notes and the Tails assistant are listed under Growth AI. The plan you choose decides how much help your team gets with the paperwork.
More than one site goes to sales
Control across many locations is the Enterprise plan, and Enterprise is a conversation with the sales team rather than a listed option.
Pet owners on the vendor's app
Bookings, reminders and messages can run through Digitail's own Pet Parent app. The relationship with your clients runs through software you rent, and the client report even counts who has the app installed.
Moving in is included. Moving out is a report.
Every plan comes with in-house data migration into Digitail. Getting your clients out runs through the Client Report export, which needs its own permission, and the help centre shows no single export of consults, vaccinations and invoices.
What you get instead
Every feature on day one, in a record the practice owns
One version
Nothing locked behind a bigger plan
Rooms, the day sheet, dental work, the drug register and the money are all in the same system from the first day. There is no tier to outgrow.
- check No demo to sit through to find out what it costs to start
- check A mobile vet and a three-room hospital run the same system
- check A second clinic is another location in the same database, not a sales call
- check The front desk, the nurses and the vets all ask questions the same way, in plain English
The clinic day
An appointment book that flags problems before nine
The book knows who can practise today, which rooms are double-booked and which visits were never closed off.
- check A vet whose practising certificate has run out cannot be put in the book for that day
- check A booking left open after the day ends, never completed, cancelled or marked a no-show, stays on the list until someone answers for it
- check Ask which pets are overdue a vaccination with nothing booked, and get the owners' phone numbers as a call list
- check Ask which patients have stopped coming in, ranked by what they used to spend
The medical record
Notes, consent and controlled drugs held to the standard
The rules a practice is inspected against are part of how a consult is opened, charged and finished, not a report someone remembers to run.
- check A consult cannot be closed without notes, and a surgery or dental cannot be closed without consent on file
- check Each controlled drug movement writes its own register line with a running balance that cannot be edited later
- check Count the shelf on any day and see straight away which drug does not match the register
- check Completed work that was never invoiced is listed by vet and by how long it has waited
Your clients, your data
The full history, readable without asking anyone
Owners, pets, visits, charges and the register sit in a database the practice controls, open to any tool you pick now or later.
- check Bring your Digitail client report across and check every row as it lands
- check Reminders run from your own records, not through a vendor's app
- check Open source under the MIT licence: change anything by describing it, and nobody can switch it off
Make it yours
Design your own Digitail replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Digitail. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Digitail data across and run it for you.
Switching
How to switch from Digitail
A move involves exporting the records your account allows, mapping Digitail's fields to Vet Clinic, and checking the imported data before you switch.
- 1
Export what Digitail provides
Get the Client Report from Reports, then ask Digitail what a full-account export can include before you give notice. The report needs the Export Client Report permission and includes client contact details, outstanding balances, credit, tags, pet names and client spend. The help centre does not document a full export of consults, vaccination history or invoices. Export whatever else your account allows, usually CSV or Excel, and confirm the available records and format with Digitail.
- 2
Map fields and choose history
Vet Clinic's free import reads ezyVet's layout, not Digitail's, so Digitail's columns need mapping. Decide which records and history you need, then map Digitail's fields to the matching clinic records before loading. Include owners and animals, and confirm whether consult notes, vaccinations and invoices are present in the export rather than assuming they are. The history you bring depends on what Digitail provides and what your clinic needs to keep available.
- 3
Load a tested copy
Load the mapped records into Vet Clinic, using a test run first if the import setup offers one. Review the test output before loading the full set. Keep the original Digitail export unchanged so you can compare it with the imported records. If you are managing the move yourself, Claude Code can help map the columns when you ask it to.
- 4
Review import findings
Treat the import as an audit. Review every warning or unmatched record the import reports, then compare sample owner, animal, consult and account records against Digitail. Resolve gaps before relying on the new database, especially for clinical and financial history you need. Keep a list of anything not exported or not mapped, so your team knows which records are not yet available in Vet Clinic.
- 5
Run both, then switch
Keep Digitail and Vet Clinic running side by side for a short period while you check that the records and day-to-day work you need are in the new system. Use the overlap to catch missing history or field mismatches before you rely on Vet Clinic as the main record. When your checks are complete and your team is ready, switch your clinic's work to Vet Clinic and turn off Digitail.
Where the real effort goes
The main work is usually mapping your own fields and rules, checking the results, and deciding how much history to bring. Digitail's documented Client Report covers only some client information, so confirm what else your account can export. If you have Enterprise DNA run the move, they handle the mapping and checking as part of building your version.
Not ready for a call?
Get your Digitail switch plan by email
We will send you the step-by-step plan for moving your business off Digitail, what the move really involves, and how we would do it for you.
Sent. Check your inbox.
Your Digitail switch plan is on its way.
Rather talk it through? Book a call arrow_forwardThree ways in
Set it up yourself, have it shaped to your clinic, or hand the running of it to Enterprise DNA
Open source
Do it yourself
Free, open source
- 1 Download the free version from GitHub
- 2 Open the demo clinic in Claude Code
- 3 Ask what needs attention this morning
- 4 Map your Digitail client report export into it when you are ready
Built around your business
We customise it
Scoped to your clinic
- check Your Digitail clients, pets and balances mapped across and checked against the originals
- check Your vaccine schedules, consent forms and price list written in as rules
- check A booking page or a reminder flow for pet owners, under your clinic's name
- check Links to the lab and imaging systems you already use
Omni by Enterprise DNA
We run it for you
One setup fee, then a retainer
- check We bring your Digitail records across and check the totals with you
- check Set up and hosted for you, with backups
- check Overdue vaccinations, unbilled work and the drug register checked for you each week
- check Run through Omni by Enterprise DNA, next to the rest of the business
Questions
Instead of Digitail, answered
Does this do what Digitail does for a clinic? expand_more
It covers the core of the job: the appointment book, consults, vaccinations, invoices, stock and the controlled drug register. It does not come with a pet owner app. If your clients rely on one, a booking and reminder page in your own name can be part of what Enterprise DNA builds into your version.
How do we get our records out of Digitail? expand_more
Digitail's help centre describes a Client Report under Reports that exports client contact details, outstanding balances, credit, tags and pet names, with client spend included on the export. You need the Export Client Report permission to use it. For consult notes, vaccination history and invoices, ask Digitail what a full export of your account includes before you give notice.
Will our Digitail export load straight in? expand_more
Not as it stands. The free version reads ezyVet's export layout out of the box, and Digitail's columns are named differently. Mapping them across, and checking the result against what you had, is part of the work when Enterprise DNA builds your version. If you run it yourself, Claude Code can map the columns when you ask it to.
Digitail never gave us a public price. How do we compare? expand_more
Bring your Digitail invoice or quote to the call, with your plan name and how many vets and locations you have. We work out what it costs you over a year, what your team actually uses, and what your own version would take. If staying on Digitail is the better call, we will tell you.
Do our nurses and vets need to learn anything technical? expand_more
No. They ask in plain English: which pets are overdue a booster, what is still unbilled, whether the ketamine count matches. Enterprise DNA sets it up and the answers come back as short lists.
Get a straight answer on your Digitail bill in 30 minutes
Book 30 minutes with Sam and bring your Digitail invoice or quote. We go through what the clinic pays each year, which features your team really uses, and whether owning your practice system is the better deal. If it is not, we will say so.
Vet Clinic for Claude Code is free and open source, published by Enterprise DNA.
Done paying for Digitail?
Book a 30-minute Digitail review