Enterprise DNA

Instead of Goflow

Stop renting Goflow. Own your order desk.

We build your version around your channels, dispatch rules and returns. We bring your Goflow records across, connect the services you use and run it for you.

Goflow lists Thriving at US$2,249 a month in its pricing calculator, equivalent to US$26,988 over twelve months before extras.

Get your version built See it working
  • check_circleYour data in a database you own
  • check_circleOpen source, no lock-in
  • check_circleBuilt and run by Enterprise DNA

What the subscription covers

The bill follows the order volume

Goflow packages a broad commerce platform. Compare the work you use with the system you want to own. Its published Thriving price is US$2,249 per month.

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Monthly order capacity

Subscription pricing follows order volumes. Higher usage attracts overages.

shopping_cart

Seller and channel orders

Channel-fulfilled orders count at half the weight of regular retail orders.

storefront

Wholesale connections

Integrated wholesale orders have a separate allowance. Connection setup can add a fee.

group

Access across the team

Paid subscriptions include unlimited stores, users and listings.

analytics

A bundled platform

Orders, returns, inventory and reporting sit inside the paid platform.

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A continuing subscription

Paid plans other than Enterprise are month-to-month. Enterprise has an annual commitment.

Your order desk

Give every loose end an owner

Dispatch

Work the remaining units

Keep partial shipments, cancellations and holds visible beside the promise date.

  • check See overdue dispatches across your channels
  • check Record each parcel against the correct order line
  • check Block dispatch while an order is held
  • check Find held orders that have already missed their dispatch date

Delivery

Separate sent from delivered

Keep the carrier reference and the delivery evidence as different facts.

  • check Record dispatch dates and tracking references
  • check Add delivery evidence when the operator checks it
  • check Review agreed delivery dates that have passed
  • check Find dispatched orders still missing complete delivery evidence

Returns

Keep the reason with the decision

Record the returned units, the review date and what the operator decided.

  • check Review open return cases by due date
  • check Check return quantities against shipped units
  • check Record repair, replacement or refund requests
  • check Find returns with no open follow-up task

Weekly review

Keep the next action beside the record

Combine the dispatch desk, delivery promises and return reviews in one database you own.

  • check Assign a person and a date to follow-up work
  • check Produce branded order handovers and dispatch dockets
  • check Review missing retention dates using the documented NZ rules
  • check Compare unshipped value by channel without mixing currencies

Make it yours

Design your own Goflow replacement

Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Goflow. Try it here, and we build the real one.

2. What it runs

3. Make it fit

4. Your colour

Your business · your Goflow replacement Your version
YB Your business

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Answered from your own database

Build my version

We build it from the open-source base, bring your Goflow data across and run it for you.

What it looks like

Ask it like you would ask a colleague

Real answers from the demo data that ships with Order Desk for Claude Code. It runs in Claude Code inside the Claude app, so it feels like any chat you already use.

forum

Order Desk for Claude Code

Connected to your own database

Which orders still need dispatching?

WEB-1041

Channel
Web Store
Ship by
2026-10-11
Remaining
4
Status
partial

AU-2098

Channel
Marketplace AU
Ship by
2026-10-15
Remaining
3
Status
held
Hold reason
Confirm delivery address

WEB-1043

Channel
Web Store
Ship by
2026-10-20
Remaining
5
Status
open

Ask it anything

Ten questions your order records can answer

These answers come from the working demo. Your channels, rules and follow-up work shape the version we build for you.

chat_bubble Which overdue orders are still on hold?
chat_bubble Which customers have partial dispatches past their ship date?
chat_bubble Which channels have overdue unshipped units?
chat_bubble Which dispatched orders still lack full delivery evidence?
chat_bubble Which products have unresolved returns?
chat_bubble Which owners have overdue follow-ups?
chat_bubble Which orders have retention dates below the recorded tax-year floor?
chat_bubble Which channel and currency combinations carry unshipped value?
chat_bubble Which imported shipments need delivery reconciliation?
chat_bubble Which returned orders have no open follow-up task?

Switching

How to switch from Goflow

A clean, reviewed order export can be imported quickly, but the move also involves mapping your fields and reconciling shipment and return history before you retire Goflow.

  1. 1

    Export your order lines

    In Goflow, choose a configurable, custom line-level order export and include the order history you want to carry over. Goflow documents this export path. Map its column headings to Order Desk fields, and decide how much history to bring before you begin. Shipment evidence and return history need separate reconciliation, so do not assume they are included in the order-line export.

  2. 2

    Test, then load the records

    Use the import's test-run option first to check how the file maps and what it would accept. Correct the headings or source records as needed, then run the import for real. New imported orders start on hold, and identical source records are skipped if you import them again. A successful order import does not bring across delivery evidence or return history.

  3. 3

    Review errors and held orders

    Review any import errors and records flagged for reconciliation before you rely on the imported data. Changed or incomplete versions of an existing order fail for reconciliation. Existing shipped quantities are opening balances, not delivery records. Resolve that shipment history before releasing an order from its hold, and check that the imported records match the source export.

  4. 4

    Run both systems briefly

    Keep Goflow available while you compare open order work and reconcile separate shipment evidence and return history. Check any marketplace or carrier connections your operation relies on, since these need separate implementation work. Use the overlap to confirm that the records and next actions you need are accounted for in the new process before staff stop working in Goflow.

  5. 5

    Switch off Goflow

    Stop using Goflow for the work you have moved only after you have checked open orders, shipment evidence, return history and required connections. If your account includes marketplace connections or warehouse functions, make sure they have an agreed replacement or are no longer needed. These are separate implementation work, not part of the base merchant order desk.

construction

Where the real effort goes

Most of the effort is usually mapping your own fields and operating rules, then deciding how much history to bring and reconciling shipment evidence and return history. Channel connections may need separate implementation work too. Enterprise DNA handles the mapping when they install and run your custom version, with scope agreed and tested before the work switches over.

Not ready for a call?

Get your Goflow switch plan by email

We will send you the step-by-step plan for moving your business off Goflow, what the move really involves, and how we would do it for you.

One email with your plan. No spam, and you can unsubscribe any time.

Three ways to own it

Choose who builds and runs your version

Open source

Do it yourself

Free, open source

  1. 1 Clone the repo and install the dependencies
  2. 2 Run npm test and npm run demo
  3. 3 Open it in Claude Code, Codex, OpenCode or Cursor
  4. 4 Export your Goflow order lines, map the headers and test the import
Get it on GitHub

Built around your business

We customise it

One setup fee, then a retainer

  • check Your channels, fields, deadlines and return rules
  • check Your Goflow records mapped and reconciled
  • check A web front end or different technology where your operation needs it
  • check The marketplace and carrier connections agreed for your version
Get your version built

Omni by Enterprise DNA

We run it for you

One setup fee, then a retainer

  • check Installed and operated through Omni by Enterprise DNA
  • check Your order desk connected to the rest of your business
  • check Backups, maintenance and agreed checks handled for you
  • check Changes to your process carried into your system
Book a call with Sam

Questions

Instead of Goflow, answered

Can this take over our whole Goflow account? expand_more

The free version covers the merchant order desk: orders, partial shipments, delivery evidence, returns and follow-ups. We build the marketplace connections, carrier services and staff screens your installed version needs. We agree and test that scope before switching the work over.

Can we bring our order history across? expand_more

Yes. Goflow supports a configurable order-line export. The free version imports a mapped copy after a test run, holds new orders for checking and skips identical records on repeat imports. Shipment evidence, return history and other records need separate reconciliation. We handle that mapping in your custom version.

Does it send messages or issue refunds? expand_more

The free version writes internal drafts and records decisions. It does not send messages or move money. A refund request remains work for the person handling finance. Your installed version can connect approved workflows with the checks you agree.

Will the records prove that we comply with the rules? expand_more

The free version flags missing evidence and dates against documented NZ record-keeping rules and your recorded promises. It does not certify compliance or decide a customer remedy. We configure the rules, access and review process for your business and location.

What do we pay Enterprise DNA? expand_more

One setup fee, then a retainer. Sam scopes the work around your channels, records, connections and who will operate the result. The free version is available to run yourself. The database and the system built for you remain yours.

Bring the orders that keep coming back to your desk

In a 30-minute call, Sam will walk through your dispatch backlog, returns and current bill. You will leave with a defined scope for the version your business needs.

Book 30 minutes with Sam Get the free version

Order Desk for Claude Code is free and open source, published by Enterprise DNA.

Done paying for Goflow?

Get your version built