Instead of IBM Process Mining
Stop renting IBM Process Mining. Own your process review system.
We build your version around the work you need to improve, bring your IBM event histories across and run it for you through Omni by Enterprise DNA.
IBM Process Mining SaaS starts at US$4,250 a month, sold annually. That is US$51,000 a year at the published starting rate.
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The bill behind the analysis
An enterprise platform bill for a weekly operating question
IBM publishes SaaS pricing from US$4,250 a month and on-premises pricing from US$2,885 a month. Compare the platform you buy with the history analysis and follow-up your team actually uses.
An annual platform commitment
The SaaS starting rate is sold on an annual basis. Ask how much of the platform your weekly review uses.
Business and analyst access
The starting SaaS package includes three business users and one analyst user.
Hosted history capacity
The starting SaaS package includes 20 GB of storage. IBM also lists storage add-ons.
Process modelling and analysis
IBM lists rework, performance, variants and conformance among its analysis capabilities.
Custom business metrics
IBM supports custom metrics. Your own database lets you define the questions alongside the work you assign.
Connections and broader automation
The platform includes capabilities beyond exported-history review. Agree which connections and operating steps your own version needs.
From history to accountable work
A review that ends with an owner and a next step
Cases
Know which work is still open
Keep observed histories separate from confirmed completion. Imported records start with an unknown status until someone checks.
- check Case histories with recorded start and end times
- check Open work beyond your own target
- check Unknown completion kept out of completed-case averages
- check A recorded note when someone confirms the case state
Delays
See the gaps without inventing the cause
Review elapsed time between adjacent recorded steps, with missing end times and overlaps kept visible.
- check Common activity paths and their case counts
- check Calendar-hour gaps between recorded steps
- check Repeated activities linked to open improvement work
- check Completed-case duration alongside each observed path
Checkpoints
Find steps with missing prerequisites
Record your own process checkpoint and its policy reference, then find the histories that need a closer look.
- check Approval-before-picking and other local checks
- check Missing or unfinished predecessors flagged for review
- check Purpose, source accuracy and retention review reminders
- check Case histories and checkpoint records you can print
Follow-up
Keep the fix beside the evidence
Make the next review about what changed, with a named owner, due date and resolution for each improvement.
- check Actions attached to a process or a particular case
- check Overdue improvements in the attention list
- check Resolution evidence before an action is marked done
- check Weekly reviews and case handovers drafted from current records
Make it yours
Design your own IBM Process Mining replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from IBM Process Mining. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your IBM Process Mining data across and run it for you.
What it looks like
Ask it like you would ask a colleague
Real answers from the demo data that ships with Process Mining for Claude Code. It runs in Claude Code inside the Claude app, so it feels like any chat you already use.
Process Mining for Claude Code
Connected to your own database
Which cases repeat a step, and is anyone following up?
ORDERS
- Code
- ORD-102
- Repeated steps
- 1
- Open actions
- 1
| Process | Code | Repeated steps | Open actions |
|---|---|---|---|
| ORDERS | ORD-102 | 1 | 1 |
Ask it anything
Ten questions for your next process review
These included questions combine event history with your improvement work. IBM also supports custom metrics; these are not claims that its platform cannot answer them with configuration.
Switching
How to switch from IBM Process Mining
A move usually involves preparing an event-level export, mapping its fields and rules, checking a test import, then validating the results alongside IBM before you retire it.
- 1
Export event-level history
Start with the original IBM event history if you can. Otherwise, export event-level records for each case and activity, including start and end times, resource and role where available. IBM's export path is not specified here, so use what your account allows, usually CSV or Excel, and check with IBM Process Mining if you need help. Summary charts are not complete histories.
- 2
Preview and load records
Map the export's case, activity, start, end, resource and role fields to the new process, then preview a small sample before loading the full history. The import offers a preview that rolls back writes. Check the case count and timestamp offsets, including daylight-saving changes, before proceeding. If you need different fields or rules, map those separately rather than assuming they carry across.
- 3
Reconcile import flags
Review the preview and the results after loading. Reconcile the case count and check that the source rows and timestamps match what you exported. The importer flags changed or removed rows for explicit reconciliation rather than treating them as a clean refresh. Investigate flagged records against the source before relying on the imported history for process reviews.
- 4
Run both side by side
Keep IBM Process Mining active for a short period while you review the same process in both systems. Compare case counts, event histories, case status, elapsed gaps, repeated activities and improvement follow-up. Investigate differences against the source records and your process rules. The aim is to confirm that the history and the reviews you need are available before you stop using IBM.
- 5
Retire IBM after sign-off
Switch off IBM only after the process owner has checked the imported history and confirmed that the replacement covers the work you plan to move. The free version covers exported event-history analysis and improvement follow-up, not every part of IBM Process Mining. Confirm separately whether you still need IBM's simulation, interactive modelling or connections, and agree the scope for any custom views, access controls or automation.
Where the real effort goes
The main work is usually mapping your own fields and process rules, checking timestamps and deciding how much history to bring across. Process models and custom measures need separate mapping, and a long history may need careful reconciliation. If you have Enterprise DNA install and run it, they handle the event-history mapping and bring the agreed records across with you.
Not ready for a call?
Get your IBM Process Mining switch plan by email
We will send you the step-by-step plan for moving your business off IBM Process Mining, what the move really involves, and how we would do it for you.
Sent. Check your inbox.
Your IBM Process Mining switch plan is on its way.
Rather talk it through? Book a call arrow_forwardThree ways to run it
Do it yourself, make it yours, or have us run it
Open source
Do it yourself
Free MIT code
- 1 Clone the repo and run npm install, npm test and npm run demo
- 2 Open it in Claude Code, Codex, OpenCode or Cursor
- 3 Export an event-level IBM history, map the columns and preview the import
- 4 Confirm case status and checkpoints, then render your weekly review
Built around your business
We customise it
One setup fee, then a retainer
- check Your fields, process rules and review documents
- check Your IBM event histories mapped and reconciled
- check A web front end where your team needs one
- check A different technology stack when it suits your business
Omni by Enterprise DNA
We run it for you
One setup fee, then a retainer
- check Installed and operated inside Omni by Enterprise DNA
- check Your records brought across and checked with the process owner
- check Agreed connections to your existing systems
- check Backups, access controls and ongoing operating support
Questions
Instead of IBM Process Mining, answered
Does this replace every part of IBM Process Mining? expand_more
The free version covers exported event-history analysis and improvement follow-up. We agree the process views, connections, access controls and automation your team needs as part of your custom version. The scope follows the parts of IBM you actually use.
Can we bring our IBM history across in a day? expand_more
The import is one operation once the event-level export is ready and its fields and timestamps are checked. Use the original event history or an event-level export, then reconcile the case count in a test run. Summary charts are not complete histories. Process models and custom measures need separate mapping.
Does a long gap prove we are wasting staff time? expand_more
No. A gap measures elapsed calendar time between recorded steps. It can include nights, weekends or work not captured in the source. Missing ends and overlapping events are shown separately. The process owner checks the cause before deciding what to change.
Do the checks prove compliance? expand_more
No. They flag selected checkpoint and evidence gaps. Privacy reminders cover recorded purpose, source accuracy reviews and retention review dates. Your local policy and legal responsibilities need their own review. A missing record is a reason to investigate, not proof of misconduct.
What do we pay Enterprise DNA for? expand_more
The code is free to install and operate yourself. We charge one setup fee, then a retainer to build your version, bring the records across, connect the agreed systems and look after it. Bring your current bill and the review your team needs to run.
Bring the process that keeps getting stuck
Spend 30 minutes with Sam. Bring your IBM Process Mining bill and one event-history review. We will work through the records, connections and support your own version needs.
Process Mining for Claude Code is free and open source, published by Enterprise DNA.
Done paying for IBM Process Mining?
Get your version built