Instead of MYP
Tired of paying MYP for licences you no longer use? Own the system your supports run on.
We build your version around your registration groups and how your rostering team really works, bring your MYP participant, staff and shift records across, and look after it for you. One setup fee, then a monthly retainer.
MYP publishes no subscription price. Its terms set the fee on a minimum licence count, renew it automatically, and add a separate implementation fee for onboarding.
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
What the MYP contract holds you to
Read the MYP terms and the cost sits in the clauses, not on a price list
Under the platform are the records every support provider keeps: participants, agreements, who worked which shift, what was noted and what was claimed. MYP's subscription terms decide what you pay to reach them, and for how long.
A licence minimum that only moves up
The subscription fee is calculated on a Minimum Licence. Use more and you pay for the increase. Use fewer after a participant leaves or a team shrinks, and the terms say there is no refund or downward adjustment.
Renewal that happens unless you act
The subscription renews automatically for each new period. On a term of 12 months or more, opting out needs written notice at least 14 days before the end, so a missed date is another renewal period.
A yearly rise written into the contract
On terms longer than 12 months, fees go up each year by CPI or 2%, whichever is higher. Further changes can follow on 14 days' notice, including at the start of each renewal period.
Onboarding priced as its own job
Implementation, onboarding and setup are a separate fee. Training is billed half upfront and half on completion, plus travel, and postponing a rollout session at short notice adds $150 per hour, cancelling one $75 per hour.
Two deals in two years
MYP took over iinsight's maker in 2024 and was bought by the UK's System C in 2025. Each change of hands is a fresh chance for the product roadmap and the price review to move without you.
No exit clause for your records
The terms have no clause on exporting or returning your data. If MYP ends access after a suspension, the data is no longer reachable through the service, and MYP says it owns the intellectual property in the data as stored in its databases.
What you hold instead
The support provider's record, kept in your name and checked against the NDIS rules
Participants
Each person, their agreement and how fast it is being used
Funding, agreements and spend sit together, so the plan review never arrives as a surprise.
- check Every service agreement tracked from start date to end date, with spend compared to where it ought to be today
- check Plan-managed lines routed to the plan manager
- check Agreements running behind are raised before the plan review
- check Taking on more participants never changes what the system costs you to keep
Shifts
A roster that refuses the shifts the rules would not allow
The checks a rostering team does by memory are made at the moment a shift is booked.
- check A worker whose NDIS Worker Screening clearance has lapsed by the shift date cannot be booked
- check No shift is booked outside a signed agreement that is in date
- check A shift is only complete once its progress note is written
- check Late cancellations keep their notice period, and whether they can be claimed follows from it
Claims
Every hour delivered followed through to paid
Work done but never claimed is money sitting idle. Ask for it and see it, oldest first.
- check A list of finished, noted shifts with no payment request against them
- check Claims built at the rate fixed in the agreement, so a line over the price limit is never created
- check The bulk payment request file prepared for a person to upload, with a cover note drafted for plan managers
- check Rejected claims keep their reason on the record until they are sent again
Yours to keep
A record no contract can switch off
Plain records in a database you control, with rules you can read and change.
- check Nothing is deleted: participants exit and staff move to former, and the history stays for the years the rules require
- check Reportable incidents stay open until the Commission notification is recorded
- check Add a field, a support item or a new check by describing it in a sentence
- check Open source, with no licence count, no renewal date and no notice period to diarise
Make it yours
Design your own MYP replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from MYP. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your MYP data across and run it for you.
Switching
How to switch from MYP
A move usually involves exporting the records your account allows, mapping MYP’s columns to the import layout, checking flagged gaps, and verifying the new records before you leave MYP.
- 1
Export your records
Start while your MYP subscription is live. Its terms do not set out a data export process, so download what your account’s reports allow and check with MYP if you need help. Include participants, staff, service agreements and shifts, including history you want to bring across. Exports are usually CSV or Excel, but confirm what MYP makes available to your account.
- 2
Load and test the import
Home Care for Claude Code imports records using a fixed layout, so MYP’s columns may need mapping before they fit. Have the files loaded through the import, and run its test first to see what would come across without applying the import. Check that participants, staff and shifts are being matched to the right fields before loading the records.
- 3
Review the flagged records
Treat the import results as a check of your records, not just a loading report. Look closely at shifts without a covering agreement and clients whose funding type is missing, which the import can flag. Check that key records and history are present, and resolve gaps or decide how to handle them before relying on the new system for day-to-day work.
- 4
Run both side by side
Keep MYP available for a short period while you check the new records against it. Compare the information your team needs to work, including participants, agreements, staff, shifts and their notes. Make sure everyone knows which system to update during this period, so changes are not missed or left in different places.
- 5
Switch off MYP
End MYP only after you have checked the imported records and are ready to work from the new system. Check your service agreement for its end date and notice requirements first. MYP’s terms say subscriptions renew automatically, and terms of 12 months or more require written notice at least 14 days before the term ends. Plan the switch so your records are checked before access ends.
Where the real effort goes
The main work is usually mapping MYP’s fields to the import layout and deciding how much history to bring across. Your agreements and rules also need to match the way your business operates. If Enterprise DNA runs the move, they handle the field mapping and the side-by-side check with you.
Not ready for a call?
Get your MYP switch plan by email
We will send you the step-by-step plan for moving your business off MYP, what the move really involves, and how we would do it for you.
Sent. Check your inbox.
Your MYP switch plan is on its way.
Rather talk it through? Book a call arrow_forwardTwo ways to leave MYP
Run the free version yourself, or have us set up and run yours
Open source
Run it yourself
Free
- 1 Clone the repo from GitHub and run npm run demo
- 2 Open the folder in Claude Code and type /attention
- 3 Download whatever participant, staff and shift records your MYP account allows
- 4 Ask Claude Code to map MYP's columns onto the import, then load your own records
Omni by Enterprise DNA
Have Enterprise DNA build and run it
One setup fee, then a monthly retainer
- check We find what your MYP account can export, map it across and compare it with MYP before you give notice
- check We set it up for your registration groups
- check We add a support worker phone app or web screens if your team needs them
- check It runs inside Omni, our managed Command Centre, beside the rest of your business
Questions
Instead of MYP, answered
When can we actually leave MYP? expand_more
It depends on the term in your service agreement. The subscription terms renew automatically, and on a term of 12 months or more you need to give written notice at least 14 days before it ends. Check that date first, then plan the move so your records are across and checked before it.
How do we get our records out of MYP? expand_more
MYP's terms do not set out an export, so start while the subscription is live and download what your account's reports allow: participants, staff, agreements and shifts. The free version imports a fixed layout, so MYP's columns need mapping. When Enterprise DNA does the move, that mapping and the side-by-side check are our job.
We claim through MYP straight to the NDIA. What replaces that? expand_more
The free version builds the bulk payment request file from your delivered, noted shifts at the agreed rates, and a person uploads it. If you want claims lodged with less handling, Enterprise DNA can scope that for your version.
We also deliver Support at Home and CHSP. Does it cover those? expand_more
The free version is built around the NDIS rules. Support at Home and CHSP are not in it today, so talk them through with Enterprise DNA before you plan a move.
Does it keep us compliant? expand_more
It holds the record-keeping shape the NDIS rules describe: screening checked before a shift is booked, a note before a claim, rates fixed at the agreement, incidents kept open until notified, and nothing deleted. Each rule names its source. Whether something is reportable stays your judgement, and nothing here is legal advice.
Find your MYP renewal date before it finds you
Bring your MYP service agreement and your licence count. In 30 minutes with Sam we go through the minimum you are paying for, when you can give notice, what your coordinators use every day, and what your own system would look like with your participants and registration groups in it. If it fits, we build it and run it. If not, the free version is yours to run.
Home Care for Claude Code is free and open source, published by Enterprise DNA.
Done paying for MYP?
Get your version built