Narvar pricing
Narvar pricing and what it adds up to
Quoted privately, with pricing discussed through Narvar’s sales team
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The plans
What Narvar charges
Narvar does not publish a numeric price for its returns software. You speak with its sales team for a quote, and the bill depends on the scope set out in your agreement.
Narvar returns software
Quoted privately
Narvar directs buyers to its sales team rather than publishing a numeric price.
How the bill is built
Sales quote
Narvar asks buyers to discuss their requirements with its sales team. There is no public numeric software price to use as a starting point, so check the quote and your agreement for the scope and charges that apply to your business.
Returns scope
Narvar combines return policies, exchanges, workflows and reporting. Compare the scope in your agreement with the internal returns work your team needs, including which records and processes you want to keep.
Wider shopper services
Narvar also offers wider shopper services. If those are part of your agreement, review them separately from the internal returns work you need. The returns product page does not publish a numeric software price.
A year of Narvar
Your yearly Narvar cost
Narvar’s returns product page does not publish a numeric price, so there is no public yearly figure to calculate. You need a quote based on the scope in your agreement. Review whether it covers return policies, exchanges, workflows and reporting, as well as any wider shopper services. Compare those items with the returns work your team needs to own.
Underneath the bill
What you are really paying for
Returns processes
Narvar supports return policies, exchanges and workflows. For an internal desk, compare those services with the work your team actually needs, such as recording physical receipts, inspections, decisions and remedies.
Reporting and insights
Narvar provides return insights and reporting. Review what your agreement covers and whether your team needs to assess its own product and reason records alongside inspection findings and unresolved work.
Wider shopper services
Narvar combines its returns product with wider shopper services. Check which services are included in your agreement and distinguish them from the internal returns work you want your team to manage.
The owned alternative
An owned returns desk
Returns Desk for Claude Code gives you the same records in a database your business owns, run in plain language without per-seat plans. Enterprise DNA builds a version around how your business works, brings your Narvar data across and runs it for you for one setup fee, then a monthly retainer. You can also run the free version yourself. Confirm what historical records are available before planning a move.
Returns Desk for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own Narvar replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Narvar. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Narvar data across and run it for you.
Questions
Narvar pricing, answered
Can I find Narvar’s yearly price online? expand_more
Narvar does not publish a numeric price for its returns software, so there is no public yearly figure to calculate. It directs buyers to its sales team for a quote. Ask for the charges and scope in your agreement, including any wider shopper services, before comparing costs.
What should I check in my Narvar agreement? expand_more
Compare the agreement’s scope with the work your team needs. Narvar combines return policies, exchanges, workflows and reporting with wider shopper services. Check which of these are included in your quote and separate the internal returns work from other services.
Can you bring our Narvar return history across? expand_more
Saved standard return records from a merchant integration archive can be imported offline, but historical availability must be confirmed. Check what your integration owner has kept, then test a sample and reconcile the counts. Enterprise DNA can map other agreed exports and check the history before a switch.
Stop paying Narvar every month
30 minutes with Sam. Bring your last Narvar bill. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
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