NextRequest pricing

NextRequest pricing and what it adds up to

Quoted privately, with pricing tailored to your organisation and its services.

check_circleYour data in a database you own
check_circleOpen source, no lock-in
check_circleBuilt and run by Enterprise DNA

The plans

What NextRequest charges

NextRequest pricing is quoted for your organisation, rather than shown as a public list price. The bill depends on the services covered, so compare your renewal invoice with what it includes.

Organisation-specific quote

Quoted privately

CivicPlus asks for your organisation details before quoting NextRequest.

How the bill is built

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Organisation-specific quote

CivicPlus asks for your organisation details before giving a NextRequest quote. There is no public list price, so your renewal invoice and the services it covers are the useful figures to compare.

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Services in scope

NextRequest combines request tracking, public intake, document review and delivery. The pricing information does not give separate rates for those services, so check which are covered by your organisation's quote.

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Reporting and exports

Requests Reports can export selected fields, but no separate reporting or export price is provided. Check whether the reporting and other services your agency uses are included in the quote you receive.

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A year of NextRequest

Your annual total

NextRequest pricing is quoted privately, so there is no public annual figure to calculate. The amount depends on your organisation's quote, and the published pricing information does not state a rate or formula. NextRequest combines tracking, public intake, document review and delivery. Check which services your quote covers, then compare the full amount with your current renewal.

Underneath the bill

What you are really paying for

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Tracking and public intake

NextRequest combines request tracking with a public portal for collecting requests. Its pricing information does not state separate prices for these parts, so check whether both are included in your organisation's quote.

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Document review and delivery

NextRequest includes document review and delivery, with RapidReview handling document redaction. The published pricing information does not break out a separate charge for these tools, so check what your quote includes.

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Billing and reporting

NextRequest includes invoicing tools and reports that can export selected fields. The pricing information does not show separate rates for these services. Check whether they are part of your quoted scope and compare that with what you use today.

The owned alternative

Own your records request desk

Enterprise DNA builds a records request desk around how your agency works, brings your NextRequest data across and runs the connected version for you. Your records stay in a database you own, and you can work with them in plain language. The managed option is one setup fee followed by a monthly retainer. If you prefer to operate it yourself, there is a free version.

Records Requests for Claude Code

One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.

Get your version built

Make it yours

Design your own NextRequest replacement

Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from NextRequest. Try it here, and we build the real one.

1. Your business name

2. What it runs

3. Make it fit

4. Your colour

Your business · your NextRequest replacement Your version

YB Your business

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Answered from your own database

Build my version

We build it from the open-source base, bring your NextRequest data across and run it for you.

Questions

NextRequest pricing, answered

How much does NextRequest cost per year? expand_more

NextRequest pricing is quoted privately for each organisation, so there is no public annual figure to use. The quote covers services such as request tracking, public intake, document review and delivery. Compare the full quote with your renewal invoice and the services you currently receive.

Does NextRequest charge per user or per request? expand_more

The published pricing information does not state a per-user or per-request rate. CivicPlus asks for your organisation details before preparing a quote. Ask for the services covered and compare the quoted total with your current invoice.

Can you move existing requests out of NextRequest? expand_more

Yes. NextRequest provides a Requests Report download with selectable fields. The import can bring across the request register, preserve original rows and flag deadlines for review. The headings, dates, statuses and counts are reconciled with you. Documents and message archives need a separate migration plan.

Stop paying NextRequest every month

30 minutes with Sam. Bring your last NextRequest bill. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.

Get your version built

Done paying for NextRequest?

Get your version built