PagerDuty alternatives
PagerDuty alternatives for NZ and Australian businesses
PagerDuty: $48,000 per year for PD Reliability Platform Plus, with the dollar currency to confirm against your quote.
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The options
What people compare PagerDuty with
PagerDuty lists its PD Reliability Platform Plus plan at $48,000 a year, though you should confirm the dollar currency and your entitlements against your quote. You may be looking for an alternative to keep your on-call records in a database you own and avoid per-person licence charges for planning.
Yours to own
On-call Coverage for Claude Code
The open-source on-call coverage system that is just a database and Claude Code. Built around your business, with your PagerDuty data brought across.
See how it worksHow to choose
How to choose a PagerDuty alternative
- 1
Know what your bill covers
Compare what your current bill includes: the recurring platform plan, its seat allowance, on-call schedules, escalation policies, notification delivery and event capacity. Then separate the planning records you need from live services you still need operated. The owned planning database has no per-person licence charge.
- 2
Keep your records under your control
Ask which records can be exported and where they will live after the move. The free version works from resolved assignments for an exported period and keeps the original evidence. Imported assignments start unverified, so someone needs to check them before relying on a coverage review.
- 3
Fit your rules and fields
List the coverage checks, review dates, retention needs and handover evidence your business relies on. Check whether you can add your own fields and questions, and connect assignments to your own rules without waiting for a plan upgrade.
- 4
Plan the switch before cancelling
Treat moving records and replacing live paging as separate tasks. The free version imports resolved assignments, not repeating schedule rules, contact methods or notification settings. Keep the existing paging service running until required replacement connections, delivery, monitoring and recovery have been built and tested.
The option that fits
Own the version that fits your business
On-call Coverage for Claude Code gives you the same records in a database you own, shaped around how your business handles coverage and handovers. You can work with it in plain language with Claude Code. Enterprise DNA brings your PagerDuty data across, builds your version around your rules and fields, and can run it for you for one setup fee, then a monthly retainer. Or run the free version yourself.
- check Your records in a database you own
- check Built around your fields, rules and handover process
- check One setup fee, then a monthly retainer, or run the free version yourself
Make it yours
Design your own PagerDuty replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from PagerDuty. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your PagerDuty data across and run it for you.
Questions
PagerDuty alternatives, answered
Can the free version take over all PagerDuty work? expand_more
The free version supports assignment planning, coverage reviews and handover records, but it does not deliver urgent notifications. Keep PagerDuty operating until any required replacement connections, delivery, monitoring and recovery are built and tested. Enterprise DNA can scope that operating work with you.
Can our existing on-call assignments be brought across? expand_more
Yes. An authorised administrator can prepare a complete export of resolved on-call assignments for a stated period. The free version imports those records, checks the page sequence and keeps the original evidence. Repeating schedule rules, contact methods and notification settings do not come across, so future coverage and delivery need separate planning.
Will a coverage report confirm responders can be reached? expand_more
No. It shows whether an active responder has a recorded assignment during an interval. Imported assignments start unverified and are flagged for review. Successful notification delivery and fitness for duty need separate checks, and the workload report counts assigned on-call time, not hours actually worked.
What does it cost to have Enterprise DNA run my version? expand_more
Enterprise DNA can customise your version or operate it through Omni by Enterprise DNA. Managed work has one setup fee, then a monthly retainer. You can also run the free version yourself. Enterprise DNA scopes the records, live services, access and operating responsibility with you.
Done comparing? Own the one that fits.
30 minutes with Sam. Bring what PagerDuty costs you a year and how you run. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
Get your version builtDone paying for PagerDuty?
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