RepairDesk alternatives
RepairDesk alternatives for NZ and Australian businesses
RepairDesk: US$99 per store per month, or US$79 per month billed annually
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The options
What people compare RepairDesk with
RepairDesk starts at US$99 per store per month, or US$79 per month billed annually, while Advanced is quoted privately. Owners look for alternatives when recurring store charges, user limits, paid additions or counter services do not match the way their shop works.
Yours to own
Repair Shop for Claude Code
The open-source phone and computer repair shop system that is just a database and Claude Code. Built around your business, with your RepairDesk data brought across.
See how it worksHow to choose
How to choose a RepairDesk alternative
- 1
What the bill is tied to
Compare the charge per store with your actual locations, then check user allowances: Essential lists five users per location and Growth eight. Add any paid additions and counter services you rely on before deciding whether the plan matches your shop.
- 2
Who owns your records
RepairDesk ticket export is documented as Excel, which must be converted to CSV for import. Ask which records and related details will move, and what needs separate work. With the owned option, your records sit in a database you own.
- 3
Whether it fits your way of working
Check whether the system can reflect your own checks, questions and paperwork. An owned version can be built around how your shop runs, including Australian repair-notice evidence checks or New Zealand promised-date review flags. These checks flag items for a person to review.
- 4
What the move involves
Repair ticket export is documented as Excel and needs conversion to the import format. Payments, photos, approval evidence, parts usage and notice records need separate work. Agree which records are included and what services you will keep before moving.
The option that fits
Own a version shaped around your shop
An owned version can suit you when your repair process does not fit a fixed plan. Enterprise DNA builds it around how your shop works, brings your RepairDesk records across and runs it for you. Your records sit in a database you own, with no per-seat plans. You pay one setup fee, then a monthly retainer. There is also a free version you can run yourself.
- check Your records in a database you own
- check Built around your workflows, checks and paperwork
- check One setup fee, then a monthly retainer
Make it yours
Design your own RepairDesk replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from RepairDesk. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your RepairDesk data across and run it for you.
Questions
RepairDesk alternatives, answered
What does RepairDesk cost for a repair shop? expand_more
RepairDesk starts at US$99 per store per month, or US$79 per month billed annually. Growth starts at US$149 monthly or US$119 on annual billing. Advanced is quoted privately. Include user allowances, paid additions and the counter services your shop uses when comparing costs.
How much of my RepairDesk history can move? expand_more
Repair ticket export is documented as an Excel workbook and needs conversion to the import format. Repair rows can be brought across with their original values preserved. Payments, photos, approval evidence, parts usage and notice records need separate work, so agree what is included before the move.
Can an alternative fit our Australian or New Zealand processes? expand_more
An owned version can include Australian repair-notice evidence checks and New Zealand promised-date review flags. These can flag missing evidence or overdue follow-ups for a person to review. They do not decide whether a repair or warranty claim meets the law.
Can I run a free option myself? expand_more
The free version has an MIT licence and no subscription fee. You cover your own hosting, agent access, backups and support. Enterprise DNA can install and operate your version for one setup fee, then a monthly retainer.
Done comparing? Own the one that fits.
30 minutes with Sam. Bring what RepairDesk costs you a year and how you run. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
Get your version builtDone paying for RepairDesk?
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