Salesforce Life Sciences Cloud pricing
Salesforce Life Sciences Cloud pricing and what it adds up to
US$150,000 a year modeled for 25 users
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The plans
What Salesforce Life Sciences Cloud charges
Salesforce lists Core at US$350 per user per month, billed annually. Customer Engagement is priced separately at US$150 per user per month, and Salesforce lists it among the requirements for Medical Inquiries.
Core
US$350 per user per month, billed annually
Core is the main per-user charge in the modeled annual bill.
Customer Engagement
US$150 per user per month
Salesforce lists Customer Engagement separately and includes it among the requirements for Medical Inquiries.
How the bill is built
Core seats
Core is priced per user, so the number of people licensed for the work affects the bill. Start by counting the users who need access, then compare that cost with the scope of the work you need to cover.
Customer Engagement
Salesforce lists Customer Engagement separately at US$150 per user per month. It is listed among the requirements for Medical Inquiries, so include it when you work out the cost of that access.
Annual billing
Core is billed annually at its listed per-user rate. The modeled annual figure uses Core and Customer Engagement for 25 users, rather than treating the Core monthly rate as a standalone yearly bill.
Wider life sciences suite
Salesforce sells a life sciences suite, not only a medical-information desk. Compare the broader capabilities your team uses with the request administration and records you need to keep before renewing.
A year of Salesforce Life Sciences Cloud
What 25 users add up to
The modeled annual bill is US$150,000 for 25 users. It applies the listed Core rate of US$350 and Customer Engagement rate of US$150 per user per month to all 25 users, then multiplies by 12 months. This is a model, not a customer invoice. Your bill depends on the number of users and the access included.
Underneath the bill
What you are really paying for
Per-user access
Core pricing is attached to each user, so the bill grows with the people licensed for the work. For a focused medical-information desk, compare those seats with the wider life sciences suite your team actually uses.
Medical Inquiries access
Customer Engagement is listed separately from Core and is among the requirements for Medical Inquiries. That means the cost of the request workflow is not represented by the Core rate alone.
Record traceability
The platform records and routes medical requests, connects approved response workflows to their sources, and supports reporting. Your administrator can export a Details Only report, so plan which fields and evidence need to carry across if you change systems.
The owned alternative
Own the medical-information desk
Enterprise DNA builds your version around how your business runs, brings your Salesforce Life Sciences Cloud data across, and runs it for you. You pay one setup fee, then a monthly retainer. The owned version keeps the administrative request desk in a database you own, with request ownership, controlled-source references, reviews and handover evidence. There is also a free version you can run yourself.
Medical Information for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own Salesforce Life Sciences Cloud replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Salesforce Life Sciences Cloud. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Salesforce Life Sciences Cloud data across and run it for you.
Questions
Salesforce Life Sciences Cloud pricing, answered
How much does Salesforce Life Sciences Cloud cost per user? expand_more
Salesforce lists Core at US$350 per user per month, billed annually. Customer Engagement is listed separately at US$150 per user per month. If you need Medical Inquiries, Salesforce lists Customer Engagement among its requirements, so include both rates in your comparison.
What is the yearly cost for a 25-person team? expand_more
The modeled annual bill is US$150,000 for 25 users, using both listed rates for all 25 people across 12 months. It is a model, not a customer invoice. Your actual bill depends on the number of users and the access your team needs.
Is Customer Engagement included in the Core price? expand_more
No. Salesforce lists Customer Engagement separately at US$150 per user per month, in addition to Core at US$350 per user per month. Salesforce also lists Customer Engagement among the requirements for Medical Inquiries, so check whether that access is part of your intended use.
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