Salesforce Loyalty Management pricing
Salesforce Loyalty Management pricing and what it adds up to
Starter is US$20,000 per organisation per month, billed annually, or US$240,000 a year.
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- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The plans
What Salesforce Loyalty Management charges
Salesforce lists Loyalty Management editions at a monthly price per organisation, with annual billing. The edition you choose affects the included partner features and analytics licences, and separately agreed services are extra.
Starter
US$20,000 per organisation per month, billed annually
That is US$240,000 a year before separately agreed services.
Growth
US$35,000 per organisation per month, billed annually
The package includes member, reward, benefit and partner administration.
Advanced
US$45,000 per organisation per month, billed annually
The package includes multiple-programme setup.
How the bill is built
Per organisation
The listed monthly prices are per organisation, not per seat. Starter begins at US$20,000 per organisation per month, and Salesforce says the service is billed annually, so the listed price is an annual commitment.
Edition choice
Growth lists at US$35,000 per organisation per month and Advanced at US$45,000. The higher editions include different programme and administration capabilities, so the edition you select changes the annual commitment.
Partner management
The pricing comparison lists no partner management in Starter, simple partner management in Growth and advanced partner management in Advanced. Check which level your programme needs when comparing editions.
Analytics licences
The listed editions include one base analytics licence in Starter, three in Growth and five in Advanced. Check how many your management team needs, and compare that with the edition included in your agreement.
A year of Salesforce Loyalty Management
Your listed annual commitment
Starter lists at US$240,000 a year. At the listed monthly rates, Growth comes to US$420,000 a year and Advanced to US$540,000 a year, with annual billing. Starter's listed price is before separately agreed services. Check your agreement and required connections to understand your full commitment.
Underneath the bill
What you are really paying for
A broad loyalty platform
Salesforce describes Loyalty Management as a broad loyalty platform. Your edition provides a package for loyalty programme administration, rather than a price for each individual member or reward task.
Edition-specific capabilities
Growth includes member, reward, benefit and partner administration, while Advanced includes multiple-programme setup. The edition you choose determines which listed capabilities are included in your organisation's commitment.
Partner and analytics levels
Partner management differs by edition, from none in Starter to advanced management in Advanced. Analytics licences also vary, with one, three or five base licences across Starter, Growth and Advanced respectively.
The owned alternative
An owned loyalty back office
Enterprise DNA builds your own version of Loyalty Program for Claude Code around how your business runs, brings your Salesforce Loyalty Management member records and supported history across, and runs it for you. The move includes reconciling points and outstanding rewards before operational cutover. You pay one setup fee, then a monthly retainer. There is also a free version you can run yourself.
Loyalty Program for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own Salesforce Loyalty Management replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Salesforce Loyalty Management. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Salesforce Loyalty Management data across and run it for you.
Questions
Salesforce Loyalty Management pricing, answered
How much does Salesforce Loyalty Management cost per year? expand_more
Starter lists at US$20,000 per organisation per month, billed annually, which is US$240,000 a year. Growth and Advanced list at US$35,000 and US$45,000 per organisation per month respectively. Separately agreed services are not included in Starter's listed amount.
Does Salesforce charge per user or by edition? expand_more
The listed prices are per organisation per month, not per user. Your edition affects the included capabilities and number of base analytics licences. Salesforce says Loyalty Management is billed annually, so compare the annual commitment and included features with your agreement.
What does switching from Salesforce cost? expand_more
Salesforce's list prices do not set the cost of switching. Enterprise DNA builds your version around your records, rules, connections and operating support, for one setup fee followed by a monthly retainer. The free version is available to run yourself.
Stop paying Salesforce Loyalty Management every month
30 minutes with Sam. Bring your last Salesforce Loyalty Management bill. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
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