Enterprise DNA

Instead of TrewUp

Stop renting TrewUp. Own your deduction recovery desk.

We build your version around your retailer rules and the way your team investigates short payments. Enterprise DNA maps your available TrewUp exports, checks the opening balances and runs the desk for you.

TrewUp lists Emerging from $699 a month, or $8,388 for twelve monthly payments. Larger plans are quoted privately. Confirm currency and scope with the vendor; this is a starting-price benchmark, not your company’s invoice.

Get your version built See it working
  • check_circleYour data in a database you own
  • check_circleOpen source, no lock-in
  • check_circleBuilt and run by Enterprise DNA

What the subscription covers

A distributor connection, a review desk and an ongoing bill

TrewUp combines distributor information and deduction review. Its public Emerging starting price is $699 monthly. Decide which connections you need to keep, then compare the ongoing cost of operating your own investigation and recovery records.

paid

A recurring starting price

The published Emerging rate is $8,388 over twelve monthly payments. Compare it with your actual quote, included distributor coverage and any annual discount.

store

A plan tied to distributor business

TrewUp describes pricing by the business you do with distributors. SMB and Enterprise need a conversation with the vendor.

sync

Distributor information arriving for you

Connections bring in records from distributors such as UNFI, KeHE and Kroger. Your own version needs an agreed way to keep those records current.

search

A place to investigate a short payment

The deduction, invoice, reason and supporting evidence belong together. Your version keeps those facts beside the next action and named owner.

account_balance

A shared recovery picture

A dispute receipt is not recovered money. The owned desk keeps the deduction, claimed amount and individual recoveries separate so a partial payment stays visible.

download

An export you can reconcile

TrewUp documents Excel exports for reporting. We map the available deduction records and check them against the originals before your team relies on them.

Your deduction desk

Work the exception, record the evidence, reconcile the result

The daily queue

Put the next decision beside the amount at risk

See held records, missing evidence, close deadlines and overdue responses in one review.

  • check New imports remain held until checked against a remittance.
  • check Unknown deadlines stay visible until their terms are recorded.
  • check The ready list requires both invoice and reason-specific support.
  • check Each owner’s open amount stays separate by currency.

The dispute file

Make the reason for a challenge reviewable

Build a review pack from the deduction, evidence references and investigation notes.

  • check Shortages call for delivery evidence beside the invoice.
  • check Damage reviews call for inspection evidence.
  • check Pricing and promotion reviews call for the supporting agreement.
  • check Record the real external submission receipt after a person submits it.

The money back

Keep partial recovery separate from a finished case

A recovery statement shows each recorded remittance and what remains outstanding.

  • check A recovery cannot exceed the amount still claimed.
  • check The same remittance reference cannot be recorded twice.
  • check A case closes as recovered only when its balance is zero.
  • check Accepting a remaining deduction needs an approval reference.

The repeat problem

Connect recurring deductions with corrective work

Review repeated reasons and the actions intended to stop them happening again.

  • check Group deductions by retailer, reason and currency.
  • check Give each corrective action an owner and due date.
  • check Keep overdue work in the weekly review.
  • check Add your own combination of reason, evidence and owner history without waiting for a vendor report.

Make it yours

Design your own TrewUp replacement

Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from TrewUp. Try it here, and we build the real one.

2. What it runs

3. Make it fit

4. Your colour

Your business · your TrewUp replacement Your version
YB Your business

auto_awesome

Answered from your own database

Build my version

We build it from the open-source base, bring your TrewUp data across and run it for you.

What it looks like

Ask it like you would ask a colleague

Real answers from the demo data that ships with Retail Deductions for Claude Code. It runs in Claude Code inside the Claude app, so it feels like any chat you already use.

forum

Retail Deductions for Claude Code

Connected to your own database

Which deductions need action, and why?

HG-003

Retailer
Harbour Grocery
Owner
Ari
Currency
NZD
Outstanding amount
650.00
Days left
unknown
Issue
Reconcile import

SD-002

Retailer
Southern Distribution
Owner
Mo
Currency
AUD
Outstanding amount
400.00
Days left
-1
Issue
Deadline passed

HG-001

Retailer
Harbour Grocery
Owner
Ari
Currency
NZD
Outstanding amount
1250.00
Days left
3
Issue
Dispute due

HG-002

Retailer
Harbour Grocery
Owner
Ari
Currency
NZD
Outstanding amount
840.00
Days left
8
Issue
Gather evidence

SD-001

Retailer
Southern Distribution
Owner
Mo
Currency
AUD
Outstanding amount
1250.00
Days left
30
Issue
Chase response

Ask it anything

Ten questions to ask your own records

These questions run against the free version today. Adapt them to your retailers and review process; they are not a claim about every TrewUp configuration.

chat_bubble Which ready deductions expire before we finish gathering the rest of the evidence?
chat_bubble Which short payments repeat at the same retailer, and how much is still open?
chat_bubble Which operator has the most held imports alongside their open balance?
chat_bubble Which disputes need chasing after only part of the money came back?
chat_bubble Which deductions have no evidenced deadline at all?
chat_bubble Which shortage claims have an invoice but no delivery proof?
chat_bubble Which root cause actions are already overdue?
chat_bubble Which accepted balances explain the gap between deducted and recovered?
chat_bubble Who added the evidence and what original reference supports the record?
chat_bubble What needs a decision at Monday's deductions meeting?

Switching

How to switch from TrewUp

A move usually involves exporting the deduction worksheet, mapping its headings, reconciling imported records against remittances, and deciding how much supporting history to carry across.

  1. 1

    Export your deduction records

    Use TrewUp’s Excel export and save the deduction worksheet as a CSV for import. Check which headings and details your account includes, since the available fields need to be checked and there is no confirmed fixed column layout. If you cannot find the export or are unsure what your account includes, check with TrewUp before you start mapping records.

  2. 2

    Test and load the worksheet

    Map the worksheet headings to the fields in the new database, then run the import’s test option before loading records. Review what the test reports and adjust the mapping if needed. When the mapping is ready, run the import. This brings in deduction records, but attached documents, past dispute receipts, and recovery history do not come across automatically and need separate reconciliation.

  3. 3

    Check the import holds

    Review every record the import holds for checking. Compare imported deductions with remittance records before treating them as ready for investigation or dispute work. Check amounts, retailer and reason details, and any supporting information you rely on. Record what still needs attention, including missing documents or history that you plan to reconcile separately, rather than assuming the import has verified it.

  4. 4

    Run both desks briefly

    Keep TrewUp available while you use the new desk for a short period. Compare the deduction records and review process, and check that your operators can find the evidence and history they need. The new desk does not recreate TrewUp’s distributor data collection, depletion analytics, or portal connections. Keep any TrewUp service that still earns its place until you have agreed how that work will continue.

  5. 5

    Switch off TrewUp for this work

    Once you have checked the imported records and are comfortable with the new review process, stop using TrewUp for deduction investigation. Keep any distributor connections or other trade-spend capabilities you still need, or agree how to replace them before ending those services. Make sure you know where the records and supporting history you have chosen to retain will be kept.

construction

Where the real effort goes

The main work is usually mapping your own worksheet fields and business rules, then deciding how much history to bring across. The deduction worksheet can be imported, but attached documents, past dispute receipts, and recovery history need separate reconciliation. Your team still needs to check imported records against remittances. If Enterprise DNA runs the setup, they handle the export mapping and migration work with you.

Not ready for a call?

Get your TrewUp switch plan by email

We will send you the step-by-step plan for moving your business off TrewUp, what the move really involves, and how we would do it for you.

One email with your plan. No spam, and you can unsubscribe any time.

Three ways to own it

Do it yourself, have it customised, or have it run for you

Open source

Do it yourself

Free, open source

  1. 1 Clone the repo and run npm install, npm test and npm run demo.
  2. 2 Open it in Claude Code, Codex, OpenCode or Cursor and ask for the deduction review.
  3. 3 Export from TrewUp to Excel, save CSV and map the actual headings.
  4. 4 Test the import and reconcile original remittances before clearing holds.
Get it on GitHub

Built around your business

We customise it

One setup fee, then a retainer for ongoing work

  • check Your retailer evidence rules, owners and review documents.
  • check Your available TrewUp export mapped and reconciled.
  • check A web front end and distributor connections where agreed.
  • check A different technology setup if that suits your business.
Get your version built

Omni by Enterprise DNA

We run it for you

One setup fee, then a retainer

  • check Installed with private access and backup arrangements.
  • check Deduction and recovery reviews prepared for your team.
  • check Your agreed connections maintained as distributors change.
  • check Operated through Omni by Enterprise DNA alongside the rest of your business.
Book a 30-minute deduction review

Questions

Instead of TrewUp, answered

Does this replace every part of TrewUp? expand_more

The free version covers deduction investigation, evidence references, recorded disputes, recoveries and corrective actions. TrewUp also provides distributor connections and other trade-spend capabilities. Enterprise DNA agrees which connections and screens your version needs before the switch; a specialist service can stay where it earns its place.

Can we bring our TrewUp history across? expand_more

TrewUp documents Excel exports. The available headings and detail need checking against your account. We map the deduction worksheet and reconcile its records against your remittances. The free import does not bring across attached documents, past dispute receipts or recovery history automatically; those need separate reconciliation.

Will it dispute deductions or move money for us? expand_more

The free desk produces a review pack and records a receipt after your operator submits through the retailer’s process. It records recovered amounts from remittances. It does not submit disputes, move money or post accounting entries. Enterprise DNA can scope approved connections for your version.

How do we know a deadline or evidence requirement is right? expand_more

Your operator records the actual retailer terms and the deadline they support. Unknown deadlines remain visible. Evidence requirements are business rules you can change for each process, not a promise of legal compliance. Privacy checks flag missing access and retention review evidence for applicable NZ and Australian records.

What do we pay Enterprise DNA, and who owns the records? expand_more

One setup fee, then a retainer for the agreed ongoing work. You own your database, and the free software is open source. Hosting, agent subscriptions and retained distributor services have their own costs. Sam’s call establishes the migration, access, connections and support your business needs.

Bring the deduction bill and one difficult remittance to Sam

Spend 30 minutes with Sam. Bring your TrewUp quote, an available export and a deduction that keeps coming back. We will identify the records to move, the connections to keep and what your own desk needs to do each week.

Book a 30-minute deduction review Get the free version

Retail Deductions for Claude Code is free and open source, published by Enterprise DNA.

Done paying for TrewUp?

Get your version built