- News
Salesforce Says AI Will Replace the UI at Dreamforce
Salesforce unveiled AIforce at Dreamforce 2026, a live interface layer that brings Salesforce into any AI tool. The UI is no longer the product.
- News
Salesforce Launches Koa: CRM Reasoning Model for Agentforce
Salesforce unveils Koa at Dreamforce 2026, a reasoning model trained on 27 years of CRM data that delivers 3x fewer errors on sales tasks.
- News
Salesforce Unifies Its AI Stack With One Governance Layer
Salesforce's Trusted Enterprise AI Harness gives businesses a single architecture to govern AI agents across every vendor and system.
- News
Dreamforce 2026: AI Agents Face Their Biggest Test Yet
Salesforce's biggest annual event opens September 15 with AI agents at center stage and a Benioff-Amodei keynote that could reshape enterprise AI strategy.
- News
Salesforce Launches 7 Named AI Agents Before Dreamforce
Salesforce revealed seven named Agentforce AI agents built for specific roles, from outbound sales to supply chain, plus a new Enterprise AI Harness.
- News
VA Awards Salesforce $1.6B Agentforce Deal for Veteran Care
The U.S. Department of Veterans Affairs signs a $1.6B Agentforce deal to reduce appointment scheduling from 28 days to minutes across 17M veterans.
- News
Agentforce Help Agent: $2 Per Resolution, Zero If It Fails
Salesforce launched Agentforce Help Agent with pay-per-resolution pricing: a flat $2 per autonomous resolution. No resolution, no charge.
- News
Salesforce Commerce Agents Can Now Close Deals via WhatsApp
Salesforce's biggest Agentforce Commerce release ships three AI agents for retail and B2B, with ChatGPT and Gemini integrations arriving this summer.
- News
Salesforce Cuts Jobs Again as Agentforce Hits $1.2B ARR
Salesforce Agentforce hit $1.2B ARR, up 205% YoY, as the company announced its third round of layoffs since September 2025.
- News
Salesforce's Agent Fabric Now Governs Multi-Vendor AI
Salesforce Agent Fabric hits GA this month: one control plane to govern AI agents from Amazon, Microsoft, OpenAI and Gemini across your whole business.
- News
Agentforce Reaches $800M ARR as Multi-Agent Era Begins
Salesforce's Summer '26 release drops June 15 with multi-agent orchestration, 2.4B work units logged, and Agentforce ARR up 169% to $800M.
- Blog
Four Salesforce AI Agent Paths and Why Most Fail
Consulting firms face four distinct Salesforce AI agent implementation routes. 67% fail on data governance. Audit your CRM before buying Agentforce.
- News
Salesforce Embeds AI Agent in Every Search Bar
Salesforce launched Agentforce Coworker on May 21, making an AI teammate available inside every Salesforce search bar for enterprise customers.
- News
Salesforce and Google Cloud Unify AI Agent Workflows
New integrations announced April 22 let Agentforce and Gemini Enterprise agents run end-to-end workflows without leaving Slack or Google Workspace.
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