- News
ServiceNow Lays Off Hundreds, Cites Its Own AI
ServiceNow laid off hundreds in late June 2026, telling the market its platform is generating real AI efficiencies inside its own business.
- News
Cognizant and ServiceNow Bridge the Enterprise AI Agent Gap
Cognizant's Neuro AI Multi-Agent Accelerator now orchestrates ServiceNow AI Agents alongside any platform, giving enterprises one unified coordination layer.
- News
ServiceNow Adds Kill Switch to AI Agent Control Tower
At Knowledge 2026, ServiceNow revealed its AI Control Tower now includes real-time kill switches to stop rogue agents before they cause irreversible damage.
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The Enterprise AI Pilot Trap: ServiceNow and Accenture's Fix
Only 32% of enterprises report sustained AI impact. A new forward deployed engineering model aims to fix the pilot-to-production gap.
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ServiceNow Tackles AI Agent Governance at Enterprise Scale
ServiceNow's Autonomous Security & Risk platform unifies AI agent, identity, and asset governance, resolving security incidents 7x faster at Knowledge 2026.
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ServiceNow and NVIDIA Put an AI Agent on Every Desktop
Project Arc is an enterprise desktop AI agent secured by NVIDIA OpenShell and governed by ServiceNow AI Control Tower, announced at Knowledge 2026.
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ServiceNow Knowledge 2026: AI Workers Replace IT Tickets
ServiceNow opens Knowledge 2026 today with Jensen Huang, the Australia platform GA, and the first out-of-the-box AI specialist that does your IT support.
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Voice AI Agents Go Proactive: 3CLogic Ships Outbound Calling
3CLogic expands its Voice AI Hub with outbound agents that initiate calls, multimodal input, and automated post-call QA scoring.
- News
ServiceNow Ends Sidecar AI, Goes Native Across the Board
ServiceNow's Context Engine and AI-native shift signals a broader truth: enterprise software is no longer selling AI as a feature. It's the platform.
- News
ServiceNow Ends Sidecar AI, Goes Native Across the Board
ServiceNow's Context Engine and AI-native shift signals a broader truth: enterprise software is no longer selling AI as a feature. It's the platform.
