Influitive pricing
Influitive pricing and what it adds up to
Quoted privately, with Customer Advocacy and Digital Community plans priced through sales
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The plans
What Influitive charges
Influitive prices its Customer Advocacy and Digital Community plans through its sales team, with no figures published on its pricing page. Your bill is based on the package and features your business chooses, so your contract and renewal are the starting point for a comparison.
Customer Advocacy
Quoted privately
Includes targeting, rewards, campaign templates and reporting.
Digital Community
Quoted privately
Adds discussion, moderation, a knowledge base, ideation and questions.
How the bill is built
Sales-quoted package
Influitive publishes package features but asks you to speak with sales for pricing. There is no public price to use as a confirmed estimate for your business, so start with the amount in your own contract or renewal.
Customer Advocacy features
The Customer Advocacy package includes targeting, rewards, campaign templates and reporting. Which of these features your team uses is relevant when comparing the package with the work your advocacy programme needs.
Digital Community features
Digital Community adds discussions, moderation, a knowledge base, ideation and questions. If your business uses these community features, include them when reviewing which package you need and what your renewal covers.
A year of Influitive
Your annual cost is quoted privately
Influitive does not publish a price for either plan, so there is no public monthly figure to multiply into a yearly total. Your annual bill is quoted privately through sales. The package you choose and the features you need, including community functions, shape what you pay. Use your own contract and renewal to assess the yearly cost.
Underneath the bill
What you are really paying for
Targeting and rewards
Customer Advocacy includes personalisation and targeting, alongside loyalty and rewards. You are paying for features to select advocates and support your programme’s reward offering, not just a list of customer contacts.
Campaigns and reporting
The package includes pre-built campaign material, analytics and return-on-investment reporting. These support the campaigns your team runs and the participation it reviews. Consider whether those features match the reference requests, stories and speaking requests your team handles.
Community functions
Digital Community adds discussions, moderation, a knowledge base, ideation and questions. These are additional community features beyond the Customer Advocacy package. Include them in your comparison if your team uses that broader customer-facing experience.
The owned alternative
An advocacy desk you own
Enterprise DNA builds your Customer Advocacy version around how your business runs, brings your Influitive data across and runs it for you. Your records sit in a database your business owns, and you work with it in plain language. There are no per-seat plans. Enterprise DNA charges one setup fee, then a monthly retainer. A free version is available if you want to run it yourself.
Customer Advocacy for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own Influitive replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Influitive. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Influitive data across and run it for you.
Questions
Influitive pricing, answered
Does Influitive publish its prices? expand_more
No. Influitive quotes its Customer Advocacy and Digital Community plans through its sales team, and its public pricing page has no figures. Your own contract or renewal is the right basis for understanding what you pay and comparing the features your team uses.
How much does Influitive cost for a year? expand_more
Influitive does not publish a monthly or annual price for either plan, so there is no public figure to calculate into a yearly total. Your annual cost is quoted privately and depends on the package and features your business chooses. Check your renewal for your actual amount.
What is included in the Digital Community plan? expand_more
Digital Community adds discussions, moderation, a knowledge base, ideation and questions. Customer Advocacy includes targeting, rewards, campaign templates and reporting. Review which of these features your team uses when deciding whether the broader community package is relevant to your business.
Stop paying Influitive every month
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