Salesforce Automotive Cloud pricing
Salesforce Automotive Cloud pricing and what it adds up to
US$300 to US$700 per user/month, billed annually, plus a US$75 per user/month add-on
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The plans
What Salesforce Automotive Cloud charges
Salesforce Automotive Cloud lists Core at US$300 per user/month, with Advanced and Service Max at higher rates. Your bill is built around licensed users and edition, with Asset Service Lifecycle Management listed as an additional per-user charge.
Core
US$300 per user/month, billed annually
Each licensed coordinator adds another seat.
Advanced
US$500 per user/month, billed annually
Check which edition your operation needs.
Service Max
US$700 per user/month, billed annually
Check which edition your operation needs.
Asset Service Lifecycle Management
US$75 per user/month, billed annually
Confirm availability and inclusion against your agreement.
How the bill is built
Licensed user seats
Core is listed at US$300 per user/month, billed annually. Each licensed coordinator adds another seat, so your user count directly affects the bill before any add-ons.
Edition choice
Advanced is US$500 per user/month and Service Max is US$700, billed annually. Compare the parts your recall team uses with the wider suite you license, then check which edition your operation needs.
Service lifecycle add-on
Salesforce lists Asset Service Lifecycle Management at US$75 per user/month, billed annually. Confirm its availability and whether it is included in your agreement before adding it to your cost estimate.
Annual billing
The listed user prices are billed annually, so budget using the annual amount rather than treating the monthly rate as a month-to-month bill. Core works out to US$3,600 per user/year before add-ons.
A year of Salesforce Automotive Cloud
Your annual per-user cost
At the listed Core rate, one user costs US$3,600 per year before add-ons. Advanced works out to US$6,000 per user/year, and Service Max to US$8,400 per user/year, using twelve months of the stated monthly rates. The Asset Service Lifecycle Management add-on works out to US$900 per user/year. Confirm its availability and inclusion against your agreement.
Underneath the bill
What you are really paying for
A broader automotive suite
Automotive Cloud covers vehicle relationships, warranties and service activity as well as recall work. If your team mainly needs affected vehicles, contact history, dealer coordination and remedy evidence, compare those needs with the wider suite you license.
Licensed coordinator access
The listed prices are per user, and each licensed coordinator adds another seat. Your annual cost therefore changes with the number of people licensed, as well as the edition they use.
A prescribed recall process
Salesforce Recall Inquiry links an open recall to a preferred partner and creates a service case. Your recall team is paying for a process shaped around that handoff, while an owned version can follow your approved handoff process.
The owned alternative
An owned recall desk
Enterprise DNA builds your version of Vehicle Recalls around how your business runs, brings your Salesforce Automotive Cloud data across and runs it for you. It uses a database you own, shaped around your recall records and approved handoffs. The price is one setup fee, then a monthly retainer. You can also use the free version and run it yourself. A configured report can export affected-vehicle records, while evidence files, existing messages and permissions need their own migration plan.
Vehicle Recalls for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own Salesforce Automotive Cloud replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Salesforce Automotive Cloud. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Salesforce Automotive Cloud data across and run it for you.
Questions
Salesforce Automotive Cloud pricing, answered
How much does one Core user cost for a year? expand_more
Core is listed at US$300 per user/month, billed annually. That works out to US$3,600 per user/year before add-ons. Your total depends on how many users you license and whether your agreement includes additional services.
What are the annual costs for Advanced and Service Max? expand_more
Advanced is US$500 per user/month and works out to US$6,000 per user/year. Service Max is US$700 per user/month and works out to US$8,400 per user/year. Both prices are billed annually, and the annual figures use twelve months of the listed monthly rates.
Could there be costs beyond the user licences? expand_more
Salesforce lists Asset Service Lifecycle Management at US$75 per user/month, billed annually. Confirm availability and inclusion against your agreement. If you bring recall history across, affected-vehicle records can be exported in a configured report, while evidence files, existing messages and permissions need their own migration plan.
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