Salesforce Energy & Utilities Cloud pricing
Salesforce Energy & Utilities Cloud pricing and what it adds up to
US$250 per user/month for Service Core, or US$325 for Sales & Service Core, billed annually.
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The plans
What Salesforce Energy & Utilities Cloud charges
Salesforce Energy & Utilities Cloud lists prices per user each month, with annual billing. Your subscription total depends on how many people need a seat and which edition you choose.
Service Core
US$250 per user/month, billed annually
That works out to US$3,000 per user/year.
Sales & Service Core
US$325 per user/month, billed annually
Compare this edition with the work your team actually needs.
How the bill is built
Licensed seats
Each licensed operator adds to the subscription. Service Core lists US$250 per user/month with annual billing, so the number of people who need access affects your recurring bill.
Edition choice
Sales & Service Core lists US$325 per user/month, billed annually, compared with US$250 for Service Core. The edition you select changes the price per user, so compare its scope with the work your team needs.
Implementation is separate
The US$75,000 annual example for 25 Service Core seats is before implementation. It is a list-price scenario, not a verified customer invoice, and no implementation price is listed.
A year of Salesforce Energy & Utilities Cloud
A 25-seat annual model
At US$250 per user/month, 25 Service Core seats model to US$75,000 per year before implementation. That is a list-price scenario, not a verified customer invoice. Salesforce lists Service Core at US$3,000 per user/year. More licensed seats or choosing Sales & Service Core at US$325 per user/month would raise the subscription total.
Underneath the bill
What you are really paying for
Licensed platform access
The subscription is priced for each licensed operator. The industry platform includes contact-centre and case-management capabilities, so consider how many people need access to those parts of the service.
A broader industry edition
Salesforce sells a broad industry platform, with Sales & Service Core priced above Service Core. Compare the edition with your commercial service team's needs rather than assuming every part of the platform is necessary.
Reports and connections
The platform includes customisable reports and dashboards, plus integrations with external billing and pricing systems. Decide which reports and connections your team needs when comparing the platform with a version built around your records.
The owned alternative
An owned version around your records
Utility Accounts is an owned alternative built around your business's account operations. Enterprise DNA builds your version, brings supported Salesforce records across and runs it for you, with work handled in plain language against a database you own. You pay one setup fee, then a monthly retainer. You can also run the free version yourself.
Utility Accounts for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own Salesforce Energy & Utilities Cloud replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Salesforce Energy & Utilities Cloud. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Salesforce Energy & Utilities Cloud data across and run it for you.
Questions
Salesforce Energy & Utilities Cloud pricing, answered
What would 25 Service Core seats cost for a year? expand_more
At Salesforce's listed rate of US$250 per user/month, 25 Service Core seats model to US$75,000 per year before implementation. This is a list-price scenario, not a verified customer invoice. The price works out to US$3,000 per user/year.
Does Salesforce charge by account or by user? expand_more
The listed Service Core and Sales & Service Core prices are per user/month, billed annually. Each licensed operator adds to the subscription. Salesforce lists Service Core at US$250 per user/month and Sales & Service Core at US$325 per user/month.
How is the managed owned version priced? expand_more
Enterprise DNA charges one setup fee, then a monthly retainer agreed for the version and ongoing work you need. The free version has no software licence fee. Hosting and your chosen assistant have their own costs, and the import, connections and support scope are agreed before starting.
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