Salesforce Investigative Case Management alternatives
Salesforce Investigative Case Management alternatives for NZ and Australian businesses
Salesforce Investigative Case Management: US$275 to US$500 per user per month, billed annually
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The options
What people compare Salesforce Investigative Case Management with
Salesforce lists Public Sector Service Core at US$275 per user per month, billed annually, but that is a platform rate, not a standalone investigative app quote. If your bill grows with each user and app rights depend on your configuration, you may want an option built around your casework and records.
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Emergency Program Management
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Redgate test data management
A tool for test data management. Its packaging has changed, and there is no current vendor price in the comparison.
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Ziflow
A visual proofing tool. The comparison notes a low published bill, but flags dependence on visual proofing.
Yours to own
Investigations for Claude Code
The open-source investigation casework system that is just a database and Claude Code. Built around your business, with your Salesforce Investigative Case Management data brought across.
See how it worksHow to choose
How to choose a Salesforce Investigative Case Management alternative
- 1
Check the full annual bill
Compare your actual contract with the published platform rate and the casework configuration you hold. Public Sector Service Core is listed at US$275 per user per month, billed annually, but application rights depend on configuration. Check renewal terms and other charges before comparing it with a different model.
- 2
Know where records stay
Ask whether your records sit in a database you own, and what you can take with you if you leave. Include more than case summaries in that discussion: linked tasks, interviews, parties, evidence, files and permissions may each need mapping and reconciliation when you move.
- 3
Check the fit with your rules
List the fields, review steps and access controls your investigators rely on. A version built around your business can reflect your agreed process, while imported original fields can sit alongside reviewed casework. Confirm what needs to be configured before deciding whether the fit is right.
- 4
Plan the move beyond cases
Moving a case list is only part of the work. Agree how linked tasks, interviews, parties, custody records, files and permissions will be mapped and checked. Review closed cases too, and include a reconciliation step so you know what came across and what still needs attention.
The option that fits
Own an investigations version built for your business
Enterprise DNA builds your version around how your business handles cases, evidence, interviews and reviews. Your records sit in a database you own, and the agreed Salesforce data is brought across, with original fields kept alongside reviewed casework. You can work with it in plain language. Enterprise DNA runs the version for you for one setup fee, then a monthly retainer. There is also a free version you can run yourself.
- check Your records in a database you own
- check Built around your casework and review rules
- check A free version you can run yourself
Make it yours
Design your own Salesforce Investigative Case Management replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Salesforce Investigative Case Management. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Salesforce Investigative Case Management data across and run it for you.
Questions
Salesforce Investigative Case Management alternatives, answered
What does moving our case history involve? expand_more
The supplied importer brings across exported cases and linked tasks, preserving original columns. Interviews, parties, custody items, files and permissions need separate mapping and reconciliation. Enterprise DNA agrees that work with you as part of building your version, including how records marked closed are reviewed.
Can the system follow our investigation process? expand_more
Enterprise DNA scopes your application configuration, access controls, evidence storage and connections before proposing a replacement. Your version can be built around the fields and review rules your business needs. Agree the specific process and controls before implementation so you know what is included.
Will an evidence record prove what happened? expand_more
A file fingerprint identifies the bytes supplied at receipt, while the register records handovers entered by an operator. Neither establishes authorship, truth or admissibility. Your responsible reviewer should check your evidence procedures and legal requirements, and agree the storage and access controls needed.
How should you compare the costs? expand_more
Salesforce lists Public Sector Service Core at US$275 per user per month, billed annually. That is a platform rate, not a standalone investigative app quote, so check your contract and configuration. Enterprise DNA charges one setup fee, then a monthly retainer. Hosting and operating tools have separate costs.
Done comparing? Own the one that fits.
30 minutes with Sam. Bring what Salesforce Investigative Case Management costs you a year and how you run. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
Get your version builtDone paying for Salesforce Investigative Case Management?
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