Enterprise DNA

Veeva CRM pricing

Veeva CRM pricing and what it adds up to

Quoted privately, per named user per year.

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The plans

What Veeva CRM charges

Veeva publishes no price for Veeva CRM or Vault CRM, so you get a private quote rather than a public rate. The bill is based on named-user licences, and a move to Vault CRM with a partner is ahead as support for Veeva CRM on Salesforce ends.

Named-user licence

Quoted privately

Veeva CRM and Vault CRM licences are quoted privately per named user per year.

How the bill is built

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Named-user licences

The licence is priced per named user per year, and Veeva does not publish a rate. Your quote depends on the number of named users, including reps, managers and medical liaisons who need access.

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Forced Vault CRM move

Support for Veeva CRM on Salesforce ends on 31 December 2029, and Veeva is moving every customer to Vault CRM. This is a forced re-implementation with a partner, so you will need to plan, test and sign off the move.

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Partner configuration work

A new segment, a field on a call or a new report usually means a configuration request to an implementation partner. The work needed depends on what you want changed or added.

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Team size changes

Your bill follows your headcount because every rep, manager and medical liaison needs a named licence. A launch team or contract sales force can change the number of licences you need.

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A year of Veeva CRM

What the annual bill adds up to

Veeva publishes no annual figure, so your licence total is quoted privately. Licences are charged per named user per year, which means the total depends on the quote and how many reps, managers and medical liaisons need access. The move to Vault CRM also brings a partner-led re-implementation to plan, test and sign off.

Underneath the bill

What you are really paying for

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Access for each user

You pay for a named-user licence for each rep, manager and medical liaison who needs access. Your call history, samples and payments sit in a system you rent rather than own.

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Changes through a partner

When you need a new segment, a field on a call or a report, the change usually goes through an implementation partner. The dashboards you get also depend on what has been configured.

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A platform move

Support for Veeva CRM on Salesforce ends on 31 December 2029, and Veeva is moving every customer to Vault CRM. You face a partner-led re-implementation whether or not you planned to change systems.

The owned alternative

Your CRM, built around your business

Enterprise DNA builds your version of Pharma CRM around how your business runs, brings your Veeva CRM records across and runs it for you. Your records sit in a database your company owns, and you can ask questions in plain language. The commercial model is one setup fee, then a monthly retainer. There is also a free version you can run yourself.

Pharma CRM for Claude Code

One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.

Get your version built

Make it yours

Design your own Veeva CRM replacement

Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Veeva CRM. Try it here, and we build the real one.

2. What it runs

3. Make it fit

4. Your colour

Your business · your Veeva CRM replacement Your version
YB Your business

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Answered from your own database

Build my version

We build it from the open-source base, bring your Veeva CRM data across and run it for you.

Questions

Veeva CRM pricing, answered

How much does Veeva CRM cost per user? expand_more

Veeva publishes no price for Veeva CRM or Vault CRM. Licences are quoted privately per named user per year, so you need your quote and user count to work out your annual licence bill.

What will the move from Veeva CRM mean for our costs? expand_more

Support for Veeva CRM on Salesforce ends on 31 December 2029, and Veeva is moving every customer to Vault CRM. The move is a re-implementation with a partner. Veeva does not publish a migration price, so the bill is quoted privately.

Can we bring our Veeva CRM history with us? expand_more

Practices, professionals, submitted calls and call samples can be exported from Veeva CRM and brought across, with a test run first. Planned calls are left behind. Events and payments in the open half-year are also brought across as part of the setup.

Stop paying Veeva CRM every month

30 minutes with Sam. Bring your last Veeva CRM bill. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.

Get your version built

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