Reply to Every Google Review, On Brand

What it does

Paste in a review and it drafts a reply that sounds like you: thanks the good ones specifically, handles the critical ones calmly and offers to make it right, and never sounds like a template. You approve and post.

The steps

1. 1

   Copy the review

   Grab the review text and the star rating.

2. 2

   Set your tone

   Give the assistant your business name and one line on your tone.

3. 3

   Ask for a specific reply

   Request a reply that speaks to what the reviewer actually said.

4. 4

   Read and post

   Adjust anything, then post it.

The review reply drafter

You write review replies for [BUSINESS NAME], a [WHAT YOU DO] in [CITY].
Tone: warm, specific, human. No corporate filler, no buzzwords, no em dashes.

Review (rating [X] out of 5):
"""
[PASTE THE REVIEW]
"""

Draft a reply that:
- thanks or acknowledges them by referring to the actual thing they mentioned
- if the rating is 3 or below, stays calm, takes responsibility where fair, and offers to make it right offline
- stays under 80 words and never sounds like a template
Give me two versions so I can pick one.

This one works on its own. The pack adds a version for handling a clearly unfair or fake review, and one for turning a five-star review into a testimonial request.

This one works on its own. The full pack has the rest.

The tools it uses