Open-source alternatives for customer support
14 paid tools, 37 open-source swaps.
LiveChat
Customer Support
Live chat software for talking to website visitors in real time.
2 open-source swaps
Tidio
Customer Support
Live chat and AI chatbot for website customer support.
2 open-source swaps
HaloPSA
Customer Support
Professional services automation: ticketing, billing, projects and contracts for IT firms.
4 open-source swapsWe build it
Freshdesk
Customer Support
Cloud helpdesk for ticketing, email support and customer self-service.
5 open-source swaps
Zendesk
Customer Support
Customer support helpdesk with ticketing, live chat and help centre.
4 open-source swapsWe build it
Front
Customer Support
Shared inbox for teams to manage email and customer messages together.
3 open-source swaps
Help Scout
Customer Support
Shared inbox and help desk for customer support teams.
3 open-source swaps
Crisp
Customer Support
Live chat and customer messaging platform for websites.
2 open-source swaps
Intercom
Customer Support
Customer messaging and support platform with live chat and helpdesk.
2 open-source swaps
Drift
Customer Support
Conversational chat and bots for website lead capture and sales.
1 open-source swap
Freshservice
Customer Support
IT service management: tickets, assets, incidents and change workflows.
4 open-source swapsWe build it
ServiceNow
Customer Support
Enterprise IT service management and workflow automation platform.
4 open-source swaps
Canny
Customer Support
Collects customer feedback and feature requests and publishes roadmaps.
1 open-source swapWe build it
Zendesk QA
Customer Support
Reviews and scores support conversations for quality and coaching.