Enterprise DNAEnterprise DNA

Open-source alternatives to Freshdesk

Cloud helpdesk for ticketing, email support and customer self-service.

5 open-source swaps56k GitHub stars between them

The open-source options, most starred first

Read from GitHub. Check the licence and what each one covers before you switch.

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc.

Stars
37.9k
Last commit
9 days ago
Licence
Custom

Zammad is a web based open source helpdesk/customer support system.

Stars
6,017
Last commit
11 days ago
Licence
AGPL-3.0

FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

Stars
4,604
Last commit
9 days ago
Licence
AGPL-3.0

The osTicket open source ticketing system official project repository, for versions 1.8 and later

Stars
3,987
Last commit
4 months ago
Licence
GPL-2.0

Modern, Streamlined, Free and Open Source Customer Service Software

Stars
3,435
Last commit
9 days ago
Licence
AGPL-3.0