Enterprise DNAEnterprise DNA

Open-source alternatives to Freshservice

IT service management: tickets, assets, incidents and change workflows.

4 open-source swaps31k GitHub stars between themFreshservice: US$99 per agent per month, or US$1,188 per agent for twelve months

The open-source options, most starred first

Read from GitHub. Check the licence and what each one covers before you switch.

A free open source IT asset/license management system

Stars
15k
Last commit
11 days ago
Licence
AGPL-3.0

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

Stars
6,471
Last commit
11 days ago
Licence
GPL-3.0

Zammad is a web based open source helpdesk/customer support system.

Stars
6,017
Last commit
11 days ago
Licence
AGPL-3.0

Modern, Streamlined, Free and Open Source Customer Service Software

Stars
3,435
Last commit
9 days ago
Licence
AGPL-3.0