Enterprise DNAEnterprise DNA

Open-source alternatives to Help Scout

Shared inbox and help desk for customer support teams.

3 open-source swaps48.5k GitHub stars between them

The open-source options, most starred first

Read from GitHub. Check the licence and what each one covers before you switch.

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc.

Stars
37.9k
Last commit
9 days ago
Licence
Custom

Zammad is a web based open source helpdesk/customer support system.

Stars
6,017
Last commit
11 days ago
Licence
AGPL-3.0

FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

Stars
4,604
Last commit
9 days ago
Licence
AGPL-3.0