Enterprise DNA

Instead of Avoma

Stop renting Avoma. Own your conversation review desk.

We build your version around how your team reviews calls and follows through. Bring your authorised Avoma transcripts across, choose the capture connections you need and have us run the agreed system.

Avoma Organization is US$29 per recorder seat a month billed annually. Conversation Intelligence adds US$29 per seat a month on annual billing.

Get your version built See it working
  • check_circleYour data in a database you own
  • check_circleOpen source, no lock-in
  • check_circleBuilt and run by Enterprise DNA

The Avoma bill

The recorder plan and the review add-ons are separate charges

Compare the parts your team uses. Keep ongoing recording and transcription in scope while deciding where the review record should live.

paid

Recorder seats

Organization lists US$29 per recorder seat a month billed annually, or US$39 on monthly billing. Viewers are free.

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Conversation review

Conversation Intelligence is a separate add-on: US$29 per seat a month annually, or US$35 on monthly billing.

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Revenue analysis

Revenue Intelligence has its own US$29 per seat monthly rate on annual billing. Decide whether your team needs that separate scope.

fact_check

Coaching and scoring

Avoma includes coaching scorecards and automatic scoring in its conversation add-on. Your own version starts with reviewed scores and the exact words behind them.

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Ongoing call capture

Avoma records and transcribes meetings. The free version here starts with an exported transcript; ongoing capture is a service to retain or connect.

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Your downloadable record

Avoma lets authorised users download a transcript. Preserve that record with your own action owners, review criteria and retention decisions.

Your version

A review record shaped around your promises and your people

Calls

Read each call with its context intact

Keep the original transcript alongside the meeting date, account and owner.

  • check Numbered passages so the evidence is easy to find
  • check Speaker labels and timings when present in the download
  • check Original text kept with a fingerprint for repeat-import checks
  • check A visible review status before the call enters your workflow

Follow-through

Trace each promise to the words behind it

An action carries its source passage, owner and agreed calendar date.

  • check Exact quotes required for recorded commitments
  • check Overdue actions sorted by the date they were due
  • check Completed work records the outcome instead of disappearing
  • check Your own question about unfinished promises across several calls

Coaching

Review the reason for each score

Use the criteria your team actually coaches, with a written reason and supporting passage.

  • check Manual scores kept separate from automated claims
  • check One recorded score for each criterion on a call
  • check Summaries use calls currently cleared for review
  • check Branded coaching notes prepared for internal checking

Weekly review

Keep promises and privacy decisions together

See the work that needs attention and the calls that need another review.

  • check Calls with missing purpose or notice evidence highlighted
  • check A retention review date chosen for your business
  • check Follow-up drafts withheld when the call needs review
  • check A Monday brief combining calls, due commitments and record checks

Make it yours

Design your own Avoma replacement

Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Avoma. Try it here, and we build the real one.

2. What it runs

3. Make it fit

4. Your colour

Your business · your Avoma replacement Your version
YB Your business

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Answered from your own database

Build my version

We build it from the open-source base, bring your Avoma data across and run it for you.

What it looks like

Ask it like you would ask a colleague

Real answers from the demo data that ships with Conversation Review for Claude Code. It runs in Claude Code inside the Claude app, so it feels like any chat you already use.

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Conversation Review for Claude Code

Connected to your own database

Which calls need review before we use them?

Alpine handover

Account
Alpine Supplies
Owner
Noah Patel
Held on
2026-10-26
Review state
Unreviewed
Segments
2
Open commitments
0

Harbour discovery

Account
Harbour Fixtures
Owner
Mia Chen
Held on
2026-10-17
Review state
Ready
Segments
2
Open commitments
1

Harbour renewal

Account
Harbour Fixtures
Owner
Mia Chen
Held on
2026-09-19
Review state
Retention review due
Segments
2
Open commitments
1

Ask it anything

Ten questions across your conversation records

These questions run against the free version today. The examples use fictional calls and demonstrate your own reporting rules, without claiming Avoma lacks comparable reports.

chat_bubble Which commitments are overdue on calls cleared for use?
chat_bubble Which open commitments rely on calls needing privacy review?
chat_bubble Which accounts have repeated decision blockers?
chat_bubble Which calls still lack a recorded next step?
chat_bubble Who owns the oldest unfinished promise?
chat_bubble Which recent calls have no coaching review?
chat_bubble Which calls have no collection notice evidence?
chat_bubble Which retained calls need a decision about keeping them?
chat_bubble Which owners have low scores on calls cleared for use?
chat_bubble Which accounts have more than one open promise?

Switching

How to switch from Avoma

A move usually involves exporting the transcripts you want, checking their details, testing the import and keeping your current capture service in place while you verify the new workflow.

  1. 1

    Export the transcripts

    In Avoma, download each meeting transcript you are authorised to access from the meeting’s Download menu. Avoma documents transcript downloads in VTT or TXT format. Keep the meeting ID, date, account and owner with each transcript, since you supply that information separately when importing. Audio, video, Avoma notes and existing scorecards are separate material, so check with Avoma about what your account allows you to export if you need those too.

  2. 2

    Test and load a sample

    Start with a small sample of authorised transcripts and use the import’s test run before loading records. The test run lets you check the import before it writes records. Confirm that each transcript has its meeting identity, date, account and owner. Once the sample looks right, load it into the private database. Imported records start unreviewed, so loading history does not by itself create reviewed calls or coaching scores.

  3. 3

    Check the import results

    Review the test run and the loaded sample for anything the import flags, and check that the transcript and supplied meeting details match Avoma. Fix mapping or missing details before bringing in more history. Decide separately what to do with audio, video, notes and scorecards, since they are not part of the transcript download. Check that your team understands which imported calls still need review.

  4. 4

    Run both systems briefly

    Keep Avoma in use for a short period while you check the new workflow against your current calls. Confirm that transcripts arrive, the right people and accounts are attached, and your team can review calls and record follow-through as intended. The replacement starts after a transcript exists, so keep or connect the recorder and transcription service you rely on until ongoing capture works in the new setup.

  5. 5

    Switch off what you replace

    Once the new workflow and ongoing transcript capture are working, decide which Avoma services you still need and switch off only the ones you are replacing. Before closing anything, confirm that the history you chose to bring across is present and that you have decided what to retain separately, including any audio, video, notes or scorecards. Keep the services you still rely on for recording, transcription or other work.

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Where the real effort goes

The real work is usually deciding which history to bring and mapping your own fields, review criteria and rules, not loading the transcripts. You will also need to decide what to do with material outside the transcript downloads and check the imported records. If Enterprise DNA installs and runs your version, it handles this mapping and import work with you as part of that engagement.

Not ready for a call?

Get your Avoma switch plan by email

We will send you the step-by-step plan for moving your business off Avoma, what the move really involves, and how we would do it for you.

One email with your plan. No spam, and you can unsubscribe any time.

Three ways to own it

Start with your calls, then make the review yours

Open source

Do it yourself

Free, open source

  1. 1 Clone the repo and run npm install
  2. 2 Run npm test and npm run demo
  3. 3 Open the folder in Claude Code, Codex, OpenCode or Cursor
  4. 4 Import an authorised Avoma transcript, supply the meeting details and check the record
Get it on GitHub

Built around your business

We customise it

One setup fee, then a retainer

  • check Your coaching criteria, action owners and review rules
  • check Your Avoma transcripts brought across and checked
  • check A web front end or a different stack when your team needs one
  • check Recording, transcription and business connections scoped around your workflow
Get your version built

Omni by Enterprise DNA

We run it for you

One setup fee, then a monthly retainer

  • check Installed and connected through Omni by Enterprise DNA
  • check Private team access, backups and operating checks
  • check Your call reviews, reports and follow-through kept working
  • check Changes to the system as your process changes
Book a discovery call

Questions

Instead of Avoma, answered

Does the free version replace recording and transcription? expand_more

It starts after you have a transcript. It holds your call record, evidenced actions, observations and reviewed coaching scores. We scope the recorder, transcription and connections your team needs as part of your custom version. Keep the services you rely on until that full workflow is working.

Can we bring our Avoma history across? expand_more

Avoma documents transcript downloads in two formats. Download a meeting you are authorised to access, keep its identity and date, and bring that transcript across with the account and owner. Audio, video, notes and existing scorecards are separate material. We check the mapping and a sample of records with you. See <a href="https://help.avoma.com/downloading-a-meeting">Avoma’s download instructions</a>.

Will it invent promises or score people by itself? expand_more

The free version requires exact supporting words for a commitment, observation or score. A person checks the interpretation, owner and calendar date. It does not automatically infer intent or score a person from audio. Your version can add assisted review with the checks your business requires.

How does the price compare with Avoma? expand_more

Avoma Organization lists US$29 per recorder seat a month billed annually, and the conversation add-on separately lists US$29 per seat. Viewers are free. Compare your actual seat mix and services on <a href="https://www.avoma.com/pricing">Avoma’s pricing page</a>. Our free base has no licence fee from us. Customisation and operation have one setup fee, then a retainer agreed around the scope.

How are private conversations handled? expand_more

The base is a private workspace for trusted operators. It tracks a purpose, notice evidence and a retention review date, and blocks new follow-up drafts when those checks need attention. Those checks do not certify recording permission or replace a full privacy review. We scope team access, storage, backups and disposal around your business before a shared installation.

Own the follow-through from your conversations

Spend 30 minutes with Sam. Bring your Avoma bill, a redacted transcript and the follow-up your team needs to get right. We will map the record, the capture services and what your own version should do.

Book a discovery call Get the free version

Conversation Review for Claude Code is free and open source, published by Enterprise DNA.

Done paying for Avoma?

Get your version built