Avoma alternatives
Avoma alternatives for NZ and Australian businesses
Avoma: US$34,800/year modelled for 50 Organization recorder seats plus 50 Conversation Intelligence seats
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The options
What people compare Avoma with
Avoma Organization is US$29 per recorder seat a month billed annually, with Conversation Intelligence adding US$29 per seat a month on annual billing. If you want your call records, review criteria and follow-up process to fit your business, you may be looking for an alternative.
Yours to own
Conversation Review for Claude Code
The open-source conversation review desk that is just a database and Claude Code. Built around your business, with your Avoma data brought across.
See how it worksHow to choose
How to choose a Avoma alternative
- 1
What drives the bill
Work out whether your costs follow recorder seats, review seats, or both. Avoma lists recording and conversation review separately, and also lists revenue analysis as a separate charge. Include the recording and transcription services you still need when comparing ongoing costs.
- 2
Where your records stay
Check whether you can keep a downloadable record and decide how it will be used. Avoma lets authorised users download a transcript. The free version starts with an exported transcript, while a custom version can keep your call records in a database you own.
- 3
Fit with your own process
Consider whether the review uses your own fields, criteria and rules. A version built around your business can keep details such as the meeting date, account and owner with the transcript, and use the coaching criteria your team actually reviews.
- 4
What the switch involves
Avoma documents transcript downloads in two formats. You can bring transcripts across with account and owner details, but audio, video, notes and existing scorecards are separate material. Keep the services you rely on until the full workflow you need is working.
The option that fits
A version built around your business
Enterprise DNA builds your own version around how your business runs, brings your Avoma data across and operates it for you. Your records sit in a database you own, and you can review them using plain language. The custom version has one setup fee, then a monthly retainer. If you want to start yourself, there is also a free version, which begins with an exported transcript.
- check Your records in a database you own
- check Review criteria shaped around your business
- check A free version you can run yourself
Make it yours
Design your own Avoma replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Avoma. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Avoma data across and run it for you.
Questions
Avoma alternatives, answered
What does Avoma cost for a team? expand_more
Organization lists US$29 per recorder seat a month billed annually, or US$39 on monthly billing. Conversation Intelligence is a separate US$29 per seat a month annually, or US$35 on monthly billing. Viewers are free. Your total depends on your seat mix and the services your team uses.
Can you bring Avoma transcripts across? expand_more
Avoma documents transcript downloads in two formats. You can bring a transcript across with its identity and date, plus account and owner details. Audio, video, notes and existing scorecards are separate material. The mapping and a sample of records can be checked with you.
Do you need to cancel Avoma before switching? expand_more
No. Keep the services you rely on until the full workflow is working. The free version starts with an exported transcript, so it does not replace ongoing recording or transcription. Your custom version can be scoped around the recorder, transcription and connections your team needs.
Can you try an alternative without a custom build? expand_more
Yes. The free version starts with an exported transcript and lets you run it yourself. It does not include ongoing recording and transcription. If you want Enterprise DNA to build and operate a version around your business, that has one setup fee, then a monthly retainer.
Done comparing? Own the one that fits.
30 minutes with Sam. Bring what Avoma costs you a year and how you run. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
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