Enterprise DNA

Instead of Collect!

Stop renting Collect! Own your debt collection system.

We build your version around your clients, your letters and the contact rules you work under, bring your Collect! accounts across and run it for you. Your collectors keep every call, every arrangement and every decision.

Collect! cloud starts at A$33,390 a year with 10 users on Professional and A$69,390 with 20 on Corporate, plus A$1,390 a year for every extra user.

Get your version built See it working
  • check_circleYour data in a database you own
  • check_circleOpen source, no lock-in
  • check_circleBuilt and run by Enterprise DNA

What the subscription charges for

The bill grows with every collector you hire

Collect! publishes its cloud prices in Australian dollars. The edition sets how many people and how many debtor accounts you get, and each extra person adds to the yearly bill. Compare that with your own collection records, where a new collector costs nothing.

groups

A seat for every collector

Each user past the ones included costs A$1,390 a year, or A$139 a month. A busy month of new staff shows up on the invoice.

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Editions that cap your book

Entrepreneur stops at 100,000 debtor accounts and 10 people logged in at once. More than that means moving up an edition.

payments

A$33,390 before anyone makes a call

Professional, the edition with 10 users and unrestricted logins, starts at A$33,390 a year. Corporate, with 20 users, starts at A$69,390.

sms

Texting and payments through partners

Texting, payment processing and dialler links each need a separate account with a partner. The card payment and texting partners listed on the Collect! site serve the United States and Canada.

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Built in Canada, priced in your dollars

Comtech Systems builds Collect! in Victoria, Canada, and lists its cloud prices in US, Canadian and Australian dollars, with an international rate for everywhere else.

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Your book on their servers

Your clients' accounts, your contact notes and your trust records live in the vendor's cloud, priced by the year.

Your own collection desk

Start with what your collectors check every morning

Contact rules

Every contact checked before and after

Ask whether an account can be contacted now, by phone, text, email or visit, and get a yes or no with the rule behind each reason. Every contact logged afterwards is checked again.

  • check Calling hours in the debtor's own state and time zone, daylight saving included
  • check Three contacts a week and ten a month, counted per account, with unanswered calls kept separate
  • check National public holidays, and South Australia's ban on calls on any public holiday
  • check Represented, bankrupt and disputed debtors, and written requests for no contact

Arrangements

Promises and plans that report themselves

Record a promise or a weekly, fortnightly or monthly plan. The system works out what should have been paid by today and says when one breaks.

  • check A plan more than three days behind comes back onto the calling list on its own
  • check Accounts keeping their plan are left alone, as the guideline expects
  • check Which collectors set arrangements that hold, and which set ones that break
  • check A confirmation letter with every payment date, ready to send

Trust money

Every client remitted on time, to the cent

Payments into your trust account and payments made straight to the client both earn commission. Remittances settle the difference with GST on the commission.

  • check Money held past a client's remittance terms raised the day it goes over
  • check Commission on direct payments netted off, or invoiced when it is more
  • check A remittance statement for each client in your agency's name
  • check Recovery rate and days to first payment by client

Limitation dates

No threats on a debt that is out of time

Every account carries the date it becomes statute-barred, counted from the default, the last payment or a written acknowledgement.

  • check Six years in most of Australia, three in the Northern Territory, six in New Zealand
  • check Legal action refused on a statute-barred debt
  • check Letters on old debts carry a warning not to mention court
  • check Accounts about to run out of time raised 90 days ahead

Make it yours

Design your own Collect! replacement

Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Collect!. Try it here, and we build the real one.

2. What it runs

3. Make it fit

4. Your colour

Your business · your Collect! replacement Your version
YB Your business

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Answered from your own database

Build my version

We build it from the open-source base, bring your Collect! data across and run it for you.

What it looks like

Ask it like you would ask a colleague

Real answers from a fictional demo agency. Your collectors ask the question and check the records behind the answer.

forum

Debt Collection for Claude Code

Connected to your own database

What needs my attention across the book today?

HDG-1001

Owner
Priya
Item
arrangement broken
Detail
plan: paid 150.00 of 300.00 due
Date
2026-09-19
Timing
30 days ago

KCV

Owner
Accounts
Item
trust money held past terms
Detail
NZD 2000.00 unremitted, terms 30 days
Date
2026-09-04
Timing
45 days ago

SCB-2002

Owner
Tom
Item
statute-barred soon
Detail
balance AUD 4380.00, barred 2026-12-03
Date
2026-12-03
Timing
in 45 days

SCB-2001

Owner
Priya
Item
dispute waiting
Detail
amount: Says invoices 4410 and 4415 were credited for ret...
Date
2026-09-29
Timing
20 days ago

HDG-1003

Owner
Priya
Item
promise due today
Detail
AUD 400.00
Date
2026-10-19
Timing
today

NPC-4003

Owner
Priya
Item
never contacted
Detail
listed 2026-10-13, no attempt yet
Date
2026-10-13
Timing
6 days ago

SCB-2001

Owner
Priya
Item
task overdue
Detail
Ask Southern Cross for the credit notes on 4410 and 4415
Date
2026-10-16
Timing
3 days ago

SCB-2004

Owner
Priya
Item
gone quiet
Detail
no contact or attempt since 2026-09-04
Date
2026-09-04
Timing
45 days ago

Ask it anything

Questions answered from your collection records

These examples combine your own records across every client at once. They are not a claim that Collect! cannot produce a similar report.

chat_bubble Which accounts become statute-barred in the next 180 days, and how much is owed on them?
chat_bubble What share of what each client listed have we collected, and how fast does the first payment come?
chat_bubble Which collectors set arrangements that are kept, and which set ones that break?
chat_bubble Which contact channel is followed by a payment within 7 days?
chat_bubble At what time of day do calls reach the debtor rather than ring out?
chat_bubble Which debtors owe on more than one account, so one call can cover them all?
chat_bubble How much of each client's money is in trust past their remittance terms?
chat_bubble Which open accounts have had no contact attempt at all in 30 days?
chat_bubble How old is the book, by client, in age bands since listing?
chat_bubble Which accounts are already at the weekly contact limit?

Switching

How to switch from Collect!

A move usually involves exporting each client’s debtor and transaction lists, mapping your records, checking the import, then running both systems together before you stop using Collect!.

  1. 1

    Export each client’s records

    Collect! exports debtor and transaction lists to CSV. Start with one client, as the migration path is built around a client debtor list. Keep each client’s exports separate, and include the transaction list so you can decide which history to bring across. If your account does not offer the export you need, check with Collect!.

  2. 2

    Test and load the debtor list

    Have the new system load one client’s debtor list first, and run the import’s test before loading it for real. Review what the test would bring across. The importer brings accounts and debtors across with their default dates, and keeps each source column with the account. Do not assume the transaction list’s history loads with the debtor list. Confirm how to handle that history.

  3. 3

    Resolve import flags

    Review what the import flags before relying on the records. Repeat rows are skipped, while a conflicting row or a missing default date stops the whole file. Correct the source records and run the import again. Check each client’s accounts and debtors, then record representatives, disputes, arrangements and trust money held. Reconcile each client’s records before you rely on them.

  4. 4

    Run both systems together

    Keep Collect! available while you use the new system for a short period. Compare the same clients’ account balances, contacts, arrangements, payments and trust money in both systems. Agree which system is authoritative for new updates during this period, so changes are not split between them. Resolve differences and confirm each client’s records before you make the final switch.

  5. 5

    Switch off Collect!

    Once you have checked and reconciled each client’s records, move your team’s work to the new system and stop using Collect! for day-to-day collection work. Keep any exports and history you need to retain according to your own recordkeeping requirements. Do not switch off Collect! while you still depend on it for records or work that has not been brought across.

construction

Where the real effort goes

The main work is usually mapping your own fields and rules, then deciding how much history to bring across. The debtor list import brings accounts and debtors across, but representatives, disputes, arrangements and trust money need to be recorded and each client reconciled. If Enterprise DNA installs and runs it for you, Enterprise DNA does this migration work with you.

Not ready for a call?

Get your Collect! switch plan by email

We will send you the step-by-step plan for moving your business off Collect!, what the move really involves, and how we would do it for you.

One email with your plan. No spam, and you can unsubscribe any time.

Three ways to make it yours

Start with the free collection desk or have your version built

Open source

Do it yourself

Free code

  1. 1 Clone the repo and run npm install, npm test and npm run demo.
  2. 2 Open it in Claude Code, Codex, OpenCode or Cursor.
  3. 3 Print each client's debtor list from Collect! to a CSV file and import it with a dry run first.
  4. 4 Load this year's public holidays, record representatives and arrangements, then reconcile trust per client.
Get it on GitHub

Built around your business

We customise it

One setup fee, then a retainer

  • check Your letters, statements and client reports on your letterhead
  • check Your contact policy, licence details and client agreements built in
  • check Your Collect! accounts, notes and transaction history brought across and reconciled
  • check A debtor payment page, texting or a dialler link if your agency wants one

Omni by Enterprise DNA

We run it for you

One setup fee, then a retainer

  • check Installed and operated through Omni by Enterprise DNA
  • check Access for every collector with no seat charge, backups and restore checks
  • check The Monday review, broken arrangements and late remittances raised every week
  • check Holidays and contact rules kept current as the guideline and the law change
Book a call with Sam

Questions

Instead of Collect!, answered

Does this replace everything Collect! does? expand_more

The free version covers the collection desk: clients, accounts, every contact and attempt, arrangements, disputes, representatives, bankruptcies, payments, commission and remittances. It does not dial, send texts or letters, or take card payments. We scope those for your version before you switch.

Can we trust the contact checks? expand_more

Each check comes from a rule written down with its source, mostly the ACCC and ASIC debt collection guideline, and runs in the debtor's local time. Your collectors see the rule behind every yes or no. It is a records check, not legal advice, and your compliance program still applies.

What happens to the accounts we already run in Collect!? expand_more

Each client's debtor list prints to a file. We bring the accounts and debtors across with their default dates, then record representatives, disputes, arrangements and trust money held, and reconcile each client before you rely on it.

We collect in Australia and New Zealand. Will it handle both? expand_more

Yes. Australian accounts follow the guideline's hours, limits and holidays and their state's limitation period. New Zealand accounts use six years under the Limitation Act, with your own contact policy for hours and limits. Both sit in one book.

What do we pay Enterprise DNA? expand_more

The code is free. A version built and run for your agency has one setup fee, then a retainer, with no charge per collector. Sam reviews your Collect! invoice, how many collectors and clients you run and the reports your clients expect before agreeing the scope.

Own the records behind every account you collect

Take 30 minutes with Sam to go through your Collect! invoice, the clients you collect for and the rules you work under. We map your book and agree what your version needs before you change systems.

Book a 30-minute call with Sam Get the free version

Debt Collection for Claude Code is free and open source, published by Enterprise DNA.

Done paying for Collect!?

Get your version built