Thematic pricing

Thematic pricing and what it adds up to

$25,000 per year for Foundation, currency unspecified, and Enterprise is quoted privately.

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The plans

What Thematic charges

Thematic lists Foundation at $25,000 per year, with the currency unspecified, and quotes Enterprise privately. Your bill is built around the annual package, comment volume and feedback sources included.

Foundation

$25,000 per year, currency unspecified

Includes up to 25,000 comments and up to three datasets.

Enterprise

Quoted privately

Pricing is tailored to the agreed scope.

How the bill is built

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Annual package

Foundation has a published yearly price of $25,000, with the currency not specified. Enterprise pricing is quoted privately and tailored to the agreed scope, rather than listed as a public price.

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Comment volume

Foundation includes up to 25,000 comments. Thematic says comment volume is one factor in the contract, so the amount of feedback you analyse forms part of the package.

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Feedback sources

Foundation includes up to three datasets. Source coverage forms part of the package, so the number of separate feedback sources included is one factor to check when discussing your scope.

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Support and scope

Thematic includes vendor support in its package. Enterprise pricing is tailored to the agreed scope, so confirm what support and other agreed requirements are included in your quote.

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A year of Thematic

Foundation's yearly price

Foundation lists $25,000 per year, the available public yearly figure. The pricing page does not specify the currency, and this is a vendor list price, not a verified customer invoice. Enterprise is quoted privately. Comment volume and the feedback sources included are factors in the package, so confirm your local quote with Thematic.

Underneath the bill

What you are really paying for

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Automated analysis

Thematic supplies automated feedback analysis, including theme and sentiment analysis. The package is priced for analysing feedback at scale, rather than only giving you a place to store customer comments.

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Comment and source capacity

The Foundation package includes up to 25,000 comments and up to three datasets. Comment volume and source coverage are part of the package, so the amount and range of feedback you bring in matter.

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Reports and support

Thematic includes dashboards, natural-language analysis and vendor support. These are part of the platform package, alongside the analysis of your feedback, rather than separately listed public fees.

The owned alternative

Your feedback system, owned

Enterprise DNA builds Feedback Analysis around how your business runs, brings your Thematic data across and operates it for you. Your records sit in a database your business owns, and you can work with them in plain language. The service is one setup fee followed by a monthly retainer. If you prefer to run it yourself, there is a free version with no licence fee. Hosting and the tools you use to operate it have their own costs.

Feedback Analysis for Claude Code

One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.

Get your version built

Make it yours

Design your own Thematic replacement

Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Thematic. Try it here, and we build the real one.

1. Your business name

2. What it runs

3. Make it fit

4. Your colour

Your business · your Thematic replacement Your version

YB Your business

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Answered from your own database

Build my version

We build it from the open-source base, bring your Thematic data across and run it for you.

Questions

Thematic pricing, answered

What does Thematic cost per year? expand_more

Thematic lists Foundation at $25,000 per year, but does not specify the currency. This is a vendor list price, not a verified customer invoice. Enterprise is quoted privately, so ask Thematic to confirm the price and currency for your business.

What affects the price of a Thematic package? expand_more

Thematic names comment volume and source coverage as factors in the package. Foundation includes up to 25,000 comments and up to three datasets. Enterprise pricing is tailored to the agreed scope, and the package includes vendor support.

Can you move your Thematic feedback into an owned system? expand_more

Thematic offers a response export that can be brought into Feedback Analysis. The import can carry comment text, dates, segments, collection channels and NPS scores when present. Documented theme labels can also come across as proposals for review, while original fields are retained.

Stop paying Thematic every month

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