Totango pricing
Totango pricing and what it adds up to
Quoted privately, with your actual bill set out in your agreement and included services
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The plans
What Totango charges
Totango has no current public price that could be verified. For an existing account, check your agreement for the actual bill and the services included.
Existing Totango agreement
Quoted privately
Totango now points visitors to Odie, so check your existing agreement for your price and included services.
How the bill is built
Your existing agreement
Totango's current public price could not be verified. For an existing account, the actual bill is in your agreement, so use that rather than an assumed online rate.
Included services
The services included in your agreement are part of the comparison. Check what is covered before treating your bill as a software only cost. No current public breakdown confirms separate service fees.
Unpublished pricing details
Current public information does not verify per seat, per module, setup or add on charges. Do not assume those apply or calculate your total from them. Confirm any separate charges in your agreement.
A year of Totango
Your annual Totango bill
Totango has no current public price you can use to calculate an annual total. A buyer reported a historical quote of $22,000/year in 2023, but the currency was unspecified and it is not a current vendor price or a verified New Zealand or Australian invoice. Check your agreement and included services for your actual yearly cost.
Underneath the bill
What you are really paying for
An account portfolio
Totango segments account records for review. That means your team can organise customer names, owners and selected contract facts into a portfolio to review. The actual price for this capability depends on your agreement.
Health profiles and history
Totango supports configurable health profiles and history. These give your team a way to review account health over time. Your agreement is what tells you what this capability costs.
Tasks and conversations
Totango has separate exports for tasks and conversations, so the system can hold more than account basics. If you move to another system, decide which history to bring across and reconcile it before switching.
The owned alternative
Own your customer success system
Customer Success for Claude Code gives you the same customer records in a database your business owns, operated in plain language with Claude Code and with no per seat plans. Enterprise DNA builds a version around how your business runs, brings your Totango data across and runs it for you for one setup fee, then a monthly retainer. You can also run the free version yourself.
Customer Success for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own Totango replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Totango. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Totango data across and run it for you.
Questions
Totango pricing, answered
Can you check Totango's current price online? expand_more
No current public price could be verified. Totango now announces Odie on its main website, and its former pricing page is unavailable. If you already use Totango, check your own agreement for the bill and included services. This comparison is for existing Totango account portfolios, not the new Odie platform.
Is $22,000/year a reliable budget for Totango? expand_more
No. That was a historical buyer reported quote from 2023, with the currency unspecified. It is not a current vendor price or a verified New Zealand or Australian invoice. Use your agreement to work out your actual annual cost.
Does Totango charge by seat or add on? expand_more
Current public information does not confirm a per seat or add on pricing structure. It also does not provide a current public breakdown of fees. Check your agreement for the actual bill and any services or separate charges it includes.
Stop paying Totango every month
30 minutes with Sam. Bring your last Totango bill. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
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