Verint Workforce Management pricing
Verint Workforce Management pricing and what it adds up to
£317.83 per named employee a year, excluding VAT
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The plans
What Verint Workforce Management charges
Verint does not publish prices on its website. Its December 2025 pricing document lists annual rates per named employee, with separate prices for other products and fees.
Workforce Management
£317.83 per named employee per year
The listed rate covers hosting, maintenance and support, and excludes VAT.
Workforce Management Essentials
£211.89 per named employee per year
This is the listed annual rate for Essentials, excluding VAT.
Quality Management
£125.21 per named employee per year
Quality Management is listed as a separate product, excluding VAT.
TimeFlex
£192.62 per named employee per year
TimeFlex is listed separately from Workforce Management, excluding VAT.
Enterprise edition
£481.56 per thousand interactions a year
The Enterprise edition is priced by volume, and the listed rate excludes VAT.
How the bill is built
Named employee licences
Workforce Management is £317.83 per named employee a year, while Essentials is £211.89. The pricing document says the Workforce Management rate covers hosting, maintenance and support. The annual licence bill increases with the number of named employees.
Separate products
Quality Management is listed at £125.21 per named employee a year, and TimeFlex at £192.62. Both are separate from the Workforce Management licence, so including either adds another annual charge per named employee.
Volume pricing
The Enterprise edition is priced by volume at £481.56 per thousand interactions a year. Its bill is based on interactions rather than the per-named-employee rates listed for Workforce Management and Essentials.
Sandbox environments
Sandbox environments are charged separately, from £20,065.00 a year each. This is an additional annual cost if you need a sandbox, rather than part of the listed per-employee Workforce Management rate.
A year of Verint Workforce Management
A five-figure annual bill
Verint does not publish prices on its website, but its December 2025 pricing document lists annual rates. For a 50 to 150 seat centre, the annual bill is five figures before Quality Management, recording or the phone platform. Workforce Management is listed at £317.83 per named employee per year, excluding VAT. The total rises with the number of named employees and any separately priced products or sandboxes.
Underneath the bill
What you are really paying for
Access for each named employee
The listed Workforce Management price is per named employee, not a single flat fee for the centre. The pricing document says this rate covers hosting, maintenance and support. The total licence cost therefore depends on how many people are named employees.
Other products, billed separately
Quality Management and TimeFlex have their own per-employee annual prices rather than being included in the Workforce Management rate. If you need either product, it adds a separate line to the bill.
A separately priced sandbox
Sandbox environments have their own annual charge, from £20,065.00 each. They are not included in the listed Workforce Management price, so needing one adds a separate cost.
The owned alternative
An owned scheduling alternative
Enterprise DNA builds your version of Contact Centre Scheduling around how your business runs, brings your Verint Workforce Management data across and runs it for you. Your records sit in a database you own, and you can work with them in plain language. Enterprise DNA charges one setup fee, then a monthly retainer. There is also a free version you can run yourself.
Contact Centre Scheduling for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own Verint Workforce Management replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Verint Workforce Management. Try it here, and we build the real one.
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Answered from your own database
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We build it from the open-source base, bring your Verint Workforce Management data across and run it for you.
Questions
Verint Workforce Management pricing, answered
Where can you check Verint Workforce Management pricing? expand_more
Verint does not publish prices on its website. Its December 2025 pricing document for UK public sector buyers lists annual rates, including £317.83 per named employee for Workforce Management, excluding VAT. Treat this as a published reference, not a public NZ or Australian website price.
What could 50 to 150 seats mean for your yearly bill? expand_more
For a 50 to 150 seat centre, the annual bill is five figures before Quality Management, recording or the phone platform. The listed Workforce Management rate is £317.83 per named employee per year, excluding VAT. Your total also depends on the number of named employees and any separate products or sandboxes.
Are Quality Management and TimeFlex included in the licence? expand_more
No. Quality Management is listed separately at £125.21 per named employee a year, and TimeFlex at £192.62 per named employee a year. Sandbox environments are also separate, from £20,065.00 a year each. The listed annual rates exclude VAT.
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