Canny alternatives
Canny alternatives for NZ and Australian businesses
Canny: From US$79 a month billed yearly, with US$12,948 a year at 5,000 tracked users
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The options
What people compare Canny with
Canny Pro starts at US$79 a month billed yearly, with a published rate of US$1,079 a month on annual billing for 5,000 tracked users, or US$12,948 a year. Owners look for alternatives when more people giving feedback can increase the bill, even if the team reviewing it stays the same size.
Often compared
UserVoice
UserVoice is another feedback platform and quotes pricing privately.
Often compared
Featurebase
Featurebase is another feedback tool, with a low entry bill and helpdesk overlap.
Yours to own
Product Feedback for Claude Code
The open-source product feedback system that is just a database and Claude Code. Built around your business, with your Canny data brought across.
See how it worksHow to choose
How to choose a Canny alternative
- 1
What drives the bill
Canny charges by tracked users, so people with an attributed post, vote or comment count. Exceeding the allowance can move you into another usage band. Compare that with a cost tied to your team size, especially if participation is growing.
- 2
Who owns your records
With an owned version, your records sit in a database you own. Check what you can inspect and export, and whether votes, comments and attachments are included, not just post summaries. Get clear on this before moving feedback or leaving your current service.
- 3
Fit with your own rules
Check whether the fields and decision rules match how your business reviews requests. An owned version can be built around your process, including how you record account evidence and follow through on promises. Consider whether your team can work with it in plain language.
- 4
What switching involves
Posts can be exported to a spreadsheet, but individual voters, comments and files need a separate migration review. The newer Ideas export also needs a different mapping. List what you need to keep, then confirm the transfer plan before you switch or cancel your current service.
The option that fits
A version built around your business
A Canny alternative does not have to mean another subscription with someone else’s rules. Enterprise DNA builds a version around how your business reviews requests, records account evidence and follows through on promises. Your records sit in a database you own, and you work with it in plain language. Enterprise DNA brings your Canny data across and runs your version for one setup fee, then a monthly retainer. There are no per-seat plans. You can also run the free version yourself.
- check A database you own, shaped around your fields and review rules
- check One setup fee, then a monthly retainer, with no per-seat plans
- check A free version for owners who prefer to run it themselves
Make it yours
Design your own Canny replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Canny. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Canny data across and run it for you.
Questions
Canny alternatives, answered
How much can Canny cost as feedback grows? expand_more
Canny Pro starts at US$79 a month billed yearly. Its published rate for 5,000 tracked users is US$1,079 a month on annual billing, or US$12,948 a year. Canny counts people with an attributed post, vote or comment, so participation can affect the bill even if your review team stays the same size.
What would an owned feedback system cover? expand_more
Enterprise DNA builds your version around your review process, including feedback triage, account evidence and customer promises. Your records sit in a database you own, and you can work with it in plain language. Enterprise DNA brings your Canny data across and runs the version for one setup fee, then a monthly retainer.
Can you bring over votes, comments and attachments? expand_more
The free version imports the Canny Posts spreadsheet and preserves source fields and counts. Individual voters, comment text and attached files need separate mapping. The newer Ideas export needs a different mapping too. Enterprise DNA reconciles these with you before switching, so check what you need carried over.
How should you compare other feedback tools with an owned option? expand_more
UserVoice is another feedback platform and quotes pricing privately. Featurebase has a low entry bill and helpdesk overlap. Compare each option against your needed collection channels, review rules, records and switch work. An owned version may suit you if having a database you own and rules built around your business matters most.
Done comparing? Own the one that fits.
30 minutes with Sam. Bring what Canny costs you a year and how you run. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
Get your version builtDone paying for Canny?
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