IT Glue alternatives
IT Glue alternatives for NZ and Australian businesses
IT Glue: US$29 to US$44 per user per month, from five users
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The options
What people compare IT Glue with
IT Glue Enterprise lists US$44 per user per month on a 36-month term, with a five-user minimum and an onboarding fee. If your bill grows with user numbers and you are committed for years, you may be looking for an alternative that fits how your business works and keeps your records in a database you own.
Often compared
Hudu
Hudu is named in the comparison set, but pricing and product details are not provided here. Check its offer against your business needs.
Often compared
IntelligenceBank
IntelligenceBank is named in the comparison set, but pricing and product details are not provided here. Check its offer against your business needs.
Often compared
Salesforce Order Management
Salesforce Order Management is named in the comparison set, but pricing and product details are not provided here. Check its offer against your business needs.
Yours to own
IT Documentation for Claude Code
The open-source IT documentation register that is just a database and Claude Code. Built around your business, with your IT Glue data brought across.
See how it worksHow to choose
How to choose a IT Glue alternative
- 1
What drives the bill
Check whether the price follows the number of people who need access, the features your business uses, or both. IT Glue lists Basic at US$29, Select at US$38 and Enterprise at US$44 per user per month, with a five-user minimum and a 36-month term. Also account for its onboarding fee.
- 2
Where your records stay
Find out whether your documentation stays inside a hosted service or in a database you own. Check what you can export and what is left out. IT Glue exports exclude related items and revision histories, so those records need a separate evidence review during a move.
- 3
Fit with your own rules
List the fields, review intervals and reports your team needs before choosing. Check whether the tool can reflect how your business records equipment, procedures and dependencies, or whether your team would need to adapt its process. Your own version can be built around your fields and rules.
- 4
What switching involves
Check which records can move through an export and what needs separate attention. IT Glue configuration records can be exported, but related items and revision histories are excluded. The free import accepts selected configuration fields for one organisation after column names are matched. Other document types need a planned migration.
The option that fits
Own a documentation desk built for your business
Enterprise DNA builds your own version around how your business runs, brings your IT Glue records across and runs it for you. Your documentation desk sits in a database you own, with your fields and rules rather than a per-seat plan. You pay one setup fee, then a monthly retainer. If you want to start yourself, there is also a free version you can run for one business and one trusted operator.
- check Keep your documentation in a database you own
- check Shape fields and review rules around your business
- check Start with the free version or have Enterprise DNA run it
Make it yours
Design your own IT Glue replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from IT Glue. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your IT Glue data across and run it for you.
Questions
IT Glue alternatives, answered
How much does IT Glue cost compared with an owned option? expand_more
IT Glue Enterprise lists US$44 per user per month on a 36-month term, with a five-user minimum and an onboarding fee. Enterprise DNA charges one setup fee, then a monthly retainer for your agreed build and ongoing service. The free version has no licence fee. Hosting and chosen operating tools have their own costs.
Do we keep our records if we move away from IT Glue? expand_more
IT Glue organisation records and documentation live inside its service. Configuration records can move through an export, but related items and revision histories are excluded. An owned version keeps the documentation desk in a database you own, so check the export gaps and evidence needed before you switch.
Can our IT Glue records be moved across? expand_more
Yes. The free import accepts selected configuration fields from an export for one organisation, after the column names are matched. Other document types need a planned migration. Related items and revision histories are excluded from IT Glue exports, so verify any evidence you need to bring across separately.
What does the free version cover? expand_more
The free version covers the documentation desk for one business and one trusted operator, including equipment, owners, key dates, recovery procedures, dependencies and review evidence. Shared access, live connections and team screens are scoped into a custom version. Keep passwords and recovery credentials in a separate secure vault.
Done comparing? Own the one that fits.
30 minutes with Sam. Bring what IT Glue costs you a year and how you run. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
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