IT Glue pricing
IT Glue pricing and what it adds up to
US$29 to US$44 per user per month, from five users
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The plans
What IT Glue charges
IT Glue lists Basic, Select and Enterprise plans priced per user per month. The listed plans start at five users, use a 36-month term and include a one-time onboarding fee.
Basic
US$29 per user per month
The listed rate uses a 36-month term, and plans start at five users.
Select
US$38 per user per month
The listed rate uses a 36-month term, and plans start at five users.
Enterprise
US$44 per user per month
The listed rate uses a 36-month term, and plans start at five users.
How the bill is built
Per-user licences
The monthly price is set per user: US$29 for Basic, US$38 for Select and US$44 for Enterprise. Your total licence charge rises with the number of users on the plan.
Five-user minimum
The listed plans start at five users. That minimum applies even if fewer people in your business need access, so check the user count in your agreement when comparing the price with your current bill.
A 36-month term
The published rates use a 36-month term. They are tied to a multi-year commitment, so check your existing agreement and its terms before planning a move or comparing costs.
One-time onboarding
IT Glue adds a one-time onboarding fee, but the pricing page does not give a fixed amount. Include that fee when estimating your first costs, rather than treating the monthly licence price as the whole bill.
A year of IT Glue
What Enterprise costs in a year
At the published Enterprise rate, 50 users come to US$26,400 a year before onboarding and tax. This is a list-price scenario, not a verified customer invoice. The figure uses US$44 per user per month and does not include the one-time onboarding fee. Your annual licence total changes with your user count, and the listed rate uses a 36-month term.
Underneath the bill
What you are really paying for
Access for each user
The plan price is attached to each user, so your bill grows as more people need access. The listed plans start at five users. You are paying for access through a recurring plan, not just for the amount of documentation your business stores.
Hosted operating knowledge
Organisation records and documentation live inside the IT Glue service. That means your operating knowledge sits within the subscription. An owned version instead keeps the documentation desk in a database your business owns.
Connected records
Enterprise lists unlimited integrations alongside its documentation and access. Those connected tools are part of what the plan offers. Consider whether your business uses them when comparing Enterprise with a documentation desk built around your own records.
The owned alternative
A documentation desk you own
Enterprise DNA builds your version around how your business runs, brings your IT Glue data across and runs it for you. It keeps the documentation desk in a database you own, rather than inside IT Glue. You pay one setup fee, then a monthly retainer. If you want to manage it yourself, there is also a free version. IT Glue exports exclude related items and revision histories, so those need a separate evidence review.
IT Documentation for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own IT Glue replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from IT Glue. Try it here, and we build the real one.
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3. Make it fit
4. Your colour
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Questions
IT Glue pricing, answered
How does IT Glue set its monthly price? expand_more
IT Glue lists Basic at US$29, Select at US$38 and Enterprise at US$44 per user per month. The listed plans start at five users, and the published rates use a 36-month term. Enterprise also lists unlimited integrations.
What would 50 Enterprise users cost for a year? expand_more
At the published rate of US$44 per user per month, 50 Enterprise users come to US$26,400 a year before onboarding and tax. This is a list-price scenario, not a verified customer invoice. It assumes 50 users for twelve months.
Is onboarding included in the IT Glue price? expand_more
IT Glue adds a one-time onboarding fee, but does not give a fixed amount for it on the pricing page. The published per-user rates use a 36-month term. Check your agreement for the costs and terms that apply to your business.
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