Enterprise DNA

Internal operations · Worked example

Ask your business data by voice

Owners and managers call a number, ask a question about the business and get the answer from their own systems.

InternalVoiceYour data Answers from your dataIntegrationsSummaries

The problem

Getting a simple number, like this month's sales or how many jobs are overdue, means logging into three systems or asking someone to run a report. Decisions wait for the answer.

How it works

  1. Connects to your Command Centre, accounting, CRM and job systems
  2. Answers questions asked in plain words, by phone or in the browser
  3. Only answers from the data each person is allowed to see
  4. Says where each number came from, so it can be checked
  5. Texts or emails a follow-up table when the answer is too long to hear

What it connects to

  • Omni Command Centre
  • Accounting software such as Xero
  • CRM
  • Job or project database
Sample conversation
  1. OwnerHow much did we invoice last month, and how does that compare to the month before?
  2. AgentLast month you invoiced 184 thousand dollars, up from 161 thousand the month before. That's from Xero.
  3. OwnerWho's our biggest overdue account?
  4. AgentThe largest overdue balance is 12,400 dollars, 45 days past due. Want me to text you the full aged debtors list?
  5. OwnerYes please.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Answers from your data. Looks up live records in your own database and systems, not just documents.
  • Integrations. Connects to more than 700 business apps and acts in them during or after the conversation.
  • Summaries. Every conversation ends with a written summary, a transcript and the next step.
Coming soon

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