Omni Agents · Internal
Agents for the people inside the business.
Not every agent faces clients. Internal agents answer your team's questions, brief you on the numbers, chase what's owed and take the admin out of field work, all from your own data.
What it does
Your business, on the phone.
Owners and managers spend a big part of the week just finding things out: pulling numbers, chasing updates and answering the same staff questions.
Internal agents sit on top of your Omni Command Centre, so they already know your clients, jobs and numbers. You ask, they answer, and the routine follow-up gets done.
Capabilities
What internal agents take off your plate.
Ask the business anything
Call or chat to ask about sales, cash, jobs or pipeline, and get the answer from your own systems.
A morning briefing call
A short call at the time you choose with yesterday's numbers and what needs your attention today.
Chase the money
Works through overdue invoices from your accounting data, politely and on schedule, and logs every promise to pay.
Log work by talking
Field staff finish a job and talk. The agent writes hours, materials and notes straight into your database.
A helpdesk for your policies
Staff ask about leave, expenses and procedures and get an answer that quotes your own policy.
Clear the back-office inbox
Supplier invoices, statements and notices sorted, matched to orders and drafted for approval.
Live demo: ask a demo business about its numbers
A demo internal agent on a sample company's data is being set up. Ask it about sales, invoices or jobs and hear it answer.
Worked examples
Internal agents we build.
Worked examples of agents for owners, managers, office staff and field teams.
Ask your business data by voice
Owners and managers call a number, ask a question about the business and get the answer from their own systems.
Daily briefing call for a business owner
Calls the owner at a set time each morning with the numbers and issues that matter, then takes questions.
Overdue invoice chaser from your accounting data
Works through overdue invoices in your accounting system with polite emails and calls, and logs every promise to pay.
Staff policy and HR helpdesk
Answers staff questions about leave, expenses and procedures from your own policies, and routes the sensitive ones to a person.
Voice job logging for field teams
Field staff call in at the end of a job and talk. The agent writes the job notes, hours and materials into your database.
Supplier and accounts inbox triage
Sorts the accounts inbox, matches supplier invoices to purchase orders and flags anything that doesn't line up.
Other channels
Voice agents
Answer your phone line and website voice calls, book, hand off and summarise.
Web chat agents
A chat and voice widget on your website that answers, qualifies and books.
Email agents
Triage the inbox, draft or send replies from your knowledge, escalate the rest.
Outbound and SMS
Call leads back in minutes, send reminders and follow up by text.
Agents on your data
Answers from your own database and systems, not a generic script.
Tell us what your phone and inbox look like.
Thirty minutes with Sam. Bring the calls you miss and the emails you answer every week, and we will show you which agent to build first.
Book a discovery call →