Omni Agents · Voice
Every call answered by an agent that knows your firm.
A voice agent answers your phone line and your website's call button. It asks the right questions, books the appointment, and puts the urgent ones through to a person.
What it does
A front desk that never has a hold queue.
Most calls to a professional firm are one of a few kinds: a new enquiry, a booking, a status check or a quick question. A voice agent handles those properly, in a natural voice, and knows when to get a person.
It answers from your own documents and website, follows your intake questions word for word, and writes everything into your systems so nobody has to type up a voicemail again.
Capabilities
What a voice agent does on every call.
Your number, answered
Keep your existing number, port it, or add a new one. The agent picks up when you can't, or every time if you prefer.
Books while on the call
Checks real availability and books, moves or cancels appointments in your calendar before the caller hangs up.
Hands off to a person
Transfers the call, books a callback or alerts the right person when a caller needs a human.
Speaks their language
Switches language mid-call when the caller does, and sends confirmations in that language too.
A voice that fits
Choose from a library of natural voices, or clone your own with your consent so regular callers hear a familiar voice.
A summary after every call
Every call ends with a written summary, the transcript and any lead captured, sent to your inbox and your CRM.
Live demo: call a demo voice agent
A demo number is being set up for a sample professional services firm. Ring it, ask a question in any language and ask to book a consult.
Worked examples
Voice agents we can build for you.
Worked examples across professional services, trades, property and internal teams. Each shows the call flow and a sample conversation.
New-client intake line for a law firm
Answers new-client calls, runs the firm's intake questions and books a first consult with the right lawyer.
Tax season front desk for an accounting firm
Handles the flood of calls and website questions in tax season: deadlines, what to bring, appointments and new-client enquiries.
Instant lead callback for a mortgage broker
Calls every new website or referral lead within minutes, asks the qualifying questions and books a meeting with a broker.
Annual review booking for a financial advice practice
Books every client's annual review, collects the pre-meeting questionnaire and never gives advice itself.
Multilingual enquiry line for an immigration adviser
Takes enquiries in the caller's own language, switching mid-call if needed, and books a consultation with a licensed adviser.
Tenant maintenance request line for a property manager
Logs tenant maintenance requests any time of day, sorts urgent from routine and gets the right tradesperson moving.
Listing enquiry line for a real estate agent
Answers calls about any listing from the agency's own listing data, and books private viewings with the listing agent.
Missed-call catcher for a plumbing business
Answers the phone when the plumbers are on the tools, books the job and texts the details to the right person.
Booking line for a physiotherapy clinic
Books, moves and cancels appointments over the phone so the front desk can look after the people in the clinic. Admin only, nothing clinical.
Reservations line for a restaurant
Takes bookings, answers menu and dietary questions and handles changes during service, when nobody can get to the phone.
International student enquiry line for a private training establishment
Answers international student enquiries in their own language, across time zones, and books calls with the admissions team.
First-round candidate screening calls for a recruitment agency
Calls applicants for a role, asks the agreed screening questions and books shortlisted people with the consultant.
Demo request qualifier for a B2B software company
Answers product questions on the website, qualifies demo requests and books the good ones straight into a sales calendar.
Event registration and questions line for a nonprofit
Registers people for community events, answers logistics questions and routes supporter enquiries to the small staff team.
Ask your business data by voice
Owners and managers call a number, ask a question about the business and get the answer from their own systems.
Voice job logging for field teams
Field staff call in at the end of a job and talk. The agent writes the job notes, hours and materials into your database.
Other channels
Web chat agents
A chat and voice widget on your website that answers, qualifies and books.
Email agents
Triage the inbox, draft or send replies from your knowledge, escalate the rest.
Outbound and SMS
Call leads back in minutes, send reminders and follow up by text.
Agents on your data
Answers from your own database and systems, not a generic script.
Internal agents
For your own team: ask the business anything, log work, chase money.
Tell us what your phone and inbox look like.
Thirty minutes with Sam. Bring the calls you miss and the emails you answer every week, and we will show you which agent to build first.
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