Omni Agents · Web chat
Turn website visitors into booked meetings.
Most visitors have one question before they get in touch, and leave when nobody answers it. A web chat agent answers from your own content, asks a few questions and books the meeting.
What it does
Your best front-of-house, on every page.
A contact form asks visitors to wait. A web chat agent answers straight away, in plain words, from your own service descriptions, fees and FAQs.
When the visitor is ready, it takes their details and books the meeting. When they need a person, it says so and gets one.
Capabilities
What a web chat agent handles.
Chat and voice in one widget
Visitors can type or tap to talk. The same agent answers either way, on every page of your site.
Answers from your content
Learns from your website, documents, fee guides and videos, and refreshes when they change.
Qualifies the enquiry
Asks your qualifying questions in a natural way and writes a clean lead into your CRM.
Books the meeting
Shows real availability and books the first meeting without the visitor leaving the page.
Beyond the website
A hosted agent page and a QR code put the same agent on a flyer, a sign or an email footer.
Knows its limits
Declines advice it shouldn't give, and passes the conversation to a person with the context attached.
Live demo: chat with a demo agent
A demo chat agent for a sample professional services firm is being set up. It will live right here on this page.
Worked examples
Web chat agents at work.
Examples from advice firms, trades, property, education and software companies.
Tax season front desk for an accounting firm
Handles the flood of calls and website questions in tax season: deadlines, what to bring, appointments and new-client enquiries.
Application checklist chat for a mortgage broker
Answers "what do I need for my application?" on the website and by email, and tracks which documents each client still owes.
New enquiry chat for a financial adviser
Answers questions about the adviser's services and fees on the website, then books a free first meeting.
Multilingual enquiry line for an immigration adviser
Takes enquiries in the caller's own language, switching mid-call if needed, and books a consultation with a licensed adviser.
Rental viewing booker for a property manager
Answers questions about vacant rentals and books prospective tenants into viewings.
Quote request intake for an electrician
Turns vague website enquiries into proper quote requests with photos, scope and a booked site visit.
Enrolment assistant for a training provider
Answers course, date and fee questions from the course database and walks people through enrolling.
International student enquiry line for a private training establishment
Answers international student enquiries in their own language, across time zones, and books calls with the admissions team.
Demo request qualifier for a B2B software company
Answers product questions on the website, qualifies demo requests and books the good ones straight into a sales calendar.
Event registration and questions line for a nonprofit
Registers people for community events, answers logistics questions and routes supporter enquiries to the small staff team.
Staff policy and HR helpdesk
Answers staff questions about leave, expenses and procedures from your own policies, and routes the sensitive ones to a person.
Other channels
Voice agents
Answer your phone line and website voice calls, book, hand off and summarise.
Email agents
Triage the inbox, draft or send replies from your knowledge, escalate the rest.
Outbound and SMS
Call leads back in minutes, send reminders and follow up by text.
Agents on your data
Answers from your own database and systems, not a generic script.
Internal agents
For your own team: ask the business anything, log work, chase money.
Tell us what your phone and inbox look like.
Thirty minutes with Sam. Bring the calls you miss and the emails you answer every week, and we will show you which agent to build first.
Book a discovery call →