Enterprise DNA

Finance · Live demo

Staff expense claims desk for restaurant and bar groups

Takes staff expense claims by text with a receipt photo, checks they have the details the policy asks for, sends them to the venue manager to approve, and tells staff when they will be paid.

SMSInternalYour data IntegrationsHuman handoffYour knowledge
Live demo

Talk to Mia at Harbourline Hospitality Group

Harbourline Hospitality Group is made up. Mia is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.

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The problem

Casual staff buy urgent supplies with their own money and hand in crumpled receipts weeks later. Claims go missing, managers approve things they should not, and finance chases details at pay time.

How it works

  1. Takes a receipt photo, the date, the venue, what it was for and the amount by text
  2. Checks the claim has what the expense policy asks for and asks for anything missing
  3. Sends it to the venue manager to approve, and to the financial controller if the manager is unsure
  4. Tells the staff member it will be paid in the next fortnightly pay run once approved
  5. Never decides whether something can be claimed; that is the manager's call

What it connects to

  • Xero
  • Deputy
  • SMS gateway
  • Microsoft Teams
Sample conversation
  1. Jordan (bartender)Hey, I paid for a taxi home after close on Saturday at The Union, $46. Can I claim that?
  2. AgentHi Jordan, it's Mia from accounts. Late-close taxis after 1am can be claimed with the venue manager's approval. What time did you finish, and do you have the receipt?
  3. Jordan (bartender)Finished about 1.40. Here's the receipt.
  4. AgentGot it: AUD 46, Saturday 10 October, The Union, taxi after a 1.40am close. I've sent it to Marco to approve. Once he does, it will be paid in the pay run on 23 October.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Integrations. Connects to more than 700 business apps and acts in them during or after the conversation.
  • Human handoff. Transfers the call, books a callback or forwards the email when a person should take over.
  • Your knowledge. Answers from your documents, website and videos, and stays current when they change.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

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