Enterprise DNA

Onboarding · Live demo

Graduate intake programme assistant

Answers graduates' questions before and after they start, from the graduate handbook, and books time with the people and culture team.

InternalWeb chatVoice Your knowledgeBookingHuman handoff
Live demo

Talk to Grace at Larchmere Accountants

Larchmere Accountants is made up. Grace is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.

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The problem

Every February a new graduate cohort arrives with the same hundred questions about study, rotations, timesheets and pay. The people team and busy managers answer them one email at a time.

How it works

  1. Answers from the firm's graduate handbook, day or night
  2. Explains induction week, CA Program support, rotations and timesheets
  3. Knows each graduate's division, buddy and career coach
  4. Books time with the people and culture manager
  5. Passes pay, performance and personal matters to a person, and never discusses another graduate

What it connects to

  • HR system
  • Intranet
  • Calendar
  • Teams or Slack
Sample conversation
  1. Aisha (graduate, audit)Hi Grace, when do I need to start the CA Program, and does the firm pay for it?
  2. AgentHi Aisha. You start your first subject within your first year, and Larchmere pays the fees for each subject you pass first time. You also get three study days per subject, plus the exam day.
  3. Aisha (graduate, audit)Great. I'm keen on advisory, though. Can I move teams?
  4. AgentGraduates can ask for a rotation after twelve months, and Olivia Grant decides with the division partners. She has Wednesday at 1pm free if you'd like to talk it through. Shall I book it?
  5. Aisha (graduate, audit)Yes please.
  6. AgentBooked for Wednesday at 1pm. In the meantime, your buddy Ben Lowe rotated from Audit into Advisory last year, so he's a good person to ask about the work.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Your knowledge. Answers from your documents, website and videos, and stays current when they change.
  • Booking. Books, moves and cancels appointments straight into your calendar or booking system.
  • Human handoff. Transfers the call, books a callback or forwards the email when a person should take over.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

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