Enterprise DNA

Marketing and events · Live demo

Webinar follow-up for accounting firms

Contacts everyone who registered for an accounting firm's webinar, sends the recording to those who missed it, and offers a short call with an adviser.

OutboundEmailSMS Lead captureBookingSummariesIntegrations
Live demo

Talk to Ana at Matai Lane Accountants and Advisers

Matai Lane Accountants and Advisers is made up. Ana is a real agent, set up the way we would set one up for you. Talk or type and ask what a client would ask. Bookings are pretend, so try anything.

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The problem

A webinar gets 140 registrations and 80 attendees, then the list sits in a spreadsheet. Nobody sends the recording to the 60 who missed it, and owners who asked good questions never hear from an adviser.

How it works

  1. Emails the recording to registrants who missed the webinar, the same afternoon
  2. Texts or emails attendees to ask if they want a short call about anything that came up
  3. Books a free first meeting with the right adviser when they say yes
  4. Records each person's interest and question in the CRM
  5. Stops contacting anyone who says no thanks

What it connects to

  • Webinar platform such as Microsoft Teams or Zoom
  • CRM such as HubSpot
  • Calendar
  • Email
Sample email thread
  1. AgentHi Mike, it's Ana from Matai Lane. Sorry you couldn't make the management reports webinar. Here's the recording: it's 40 minutes and stays up for 90 days.
  2. Mike (business owner)Thanks. I mostly wanted to know if our monthly reports are any good. We just get a P&L from Xero.
  3. AgentThat's covered from about minute 12. If you'd like someone to look at your own reports, I can book a free 45-minute first meeting with one of our advisers. Would that help?
  4. Mike (business owner)Maybe. Is it in person?
  5. AgentYour choice: our Featherston Street office or Teams. Ellie Ward, who ran the webinar, has Tuesday 3 November at 10am or Thursday 5 November at 2pm.
  6. Mike (business owner)Thursday on Teams.
  7. AgentBooked: Thursday 5 November, 2pm on Teams with Ellie. The invite is in your inbox. If you send a recent month's report beforehand, she can come prepared.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Lead capture. Asks your qualifying questions and writes a clean record into your CRM.
  • Booking. Books, moves and cancels appointments straight into your calendar or booking system.
  • Summaries. Every conversation ends with a written summary, a transcript and the next step.
  • Integrations. Connects to more than 700 business apps and acts in them during or after the conversation.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

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