Enterprise DNA

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Stock and demand position questions for planners

Answers planners' questions on stock, cover and whether supply will meet a promotion, from the planning and ERP systems.

InternalWeb chatYour data Answers from your dataSummariesIntegrationsHuman handoff
Live demo

Talk to Isla at Tussockvale Foods

Tussockvale Foods is made up. Isla is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.

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The problem

Checking whether a promotion can be covered means pulling stock, forecasts, production plans and ingredient levels from four places. By the time it is done, the chance to fix a shortfall has often passed.

How it works

  1. Reads stock on hand, allocations and forecasts from the planning system
  2. Adds promotion uplift from the trade calendar
  3. Checks production plans against ingredient stock
  4. Gives the gap in cases and names the constraint
  5. Shows options, such as a supplier in onboarding, and flags them to the owner
  6. Leaves production decisions to the planning lead

What it connects to

  • ERP such as SAP Business One
  • Demand planning system
  • Trade promotion calendar
  • Supplier onboarding tracker
  • Microsoft Teams or Slack
Sample chat
  1. Ben (demand planner)Will we cover the Ferncastle Feijoa promotion?
  2. AgentNot quite. Demand over the next three weeks is 5,550 cases, including the 3,000-case promotion uplift, and we can supply 5,325. That leaves us about 225 cases short.
  3. Ben (demand planner)Is it the line or the pulp?
  4. AgentThe pulp. We have enough for 4,200 cases of production, which cuts next Wednesday's run from 2,400 to 1,800. The next Glenkora delivery arrives after that run.
  5. Ben (demand planner)Where's the new pulp supplier at?
  6. AgentStonerow's sample passed quality, but their food safety certificate, bank details and site visit are still outstanding. If they clear this week, their first delivery would cover the gap. I've flagged it to Claire Doherty in procurement.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Answers from your data. Looks up live records in your own database and systems, not just documents.
  • Summaries. Every conversation ends with a written summary, a transcript and the next step.
  • Integrations. Connects to more than 700 business apps and acts in them during or after the conversation.
  • Human handoff. Transfers the call, books a callback or forwards the email when a person should take over.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

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