Onboarding · Live demo
New driver onboarding for trucking and freight companies
Sends new drivers their start details, collects licence, medical, traffic history and payroll paperwork, and tells the payroll officer and compliance manager what is outstanding before the first shift.
Talk to Jake at Westbound Freight Lines
Westbound Freight Lines is made up. Jake is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.
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The problem
New drivers arrive at the depot induction missing a licence copy or medical. Compliance cannot let them drive, the ride-along is wasted, and payroll chases tax forms for weeks.
How it works
- Texts the new driver the depot address, start time, who to ask for and what to bring
- Collects licence copies, medical, traffic history, tax file declaration, super and bank details
- Reminds the driver of anything still missing
- Sends licence, medical and fatigue documents to the compliance manager to check
- Never decides whether a document meets the rules
What it connects to
- Mitch (new driver)Hi, I'm starting Monday as a semi driver. What do I need to bring?
- AgentHi Mitch, it's Jake from Westbound. I've noted your Monday start and passed your details to Kirsty Mahon, our Compliance and Safety Manager, and Leanne Hollis in payroll.
- Mitch (new driver)My medical runs out next month. Can I still start?
- AgentThat's Kirsty's call, so I've sent her your question with the expiry date and she'll come back to you today. For Monday: 6am at 22 Sorbello Road, Kewdale, ask for Kirsty, and bring your licence, high-vis and steel-cap boots.
Illustrative conversation. Names, numbers and details are made up.
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Subcontract carrier onboarding for freight companies
Collects insurance certificates, registrations, licences, the signed agreement and bank details from new subcontract carriers, and tells the subcontractor coordinator what is outstanding before they can be given work.
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