Enterprise DNA

Internal operations · Worked example

Supplier and accounts inbox triage

Sorts the accounts inbox, matches supplier invoices to purchase orders and flags anything that doesn't line up.

InternalEmailYour data SummariesIntegrationsAnswers from your dataHuman handoff

The problem

Supplier invoices, statements, price changes and remittances all land in one inbox. Someone has to open every email, and mismatched invoices slip through.

How it works

  1. Reads every email to the accounts or suppliers inbox
  2. Sorts invoices, statements, remittances and price notices
  3. Matches invoices to purchase orders in your system
  4. Drafts the bill in your accounting software for approval
  5. Flags price differences and unknown suppliers for a person to check

What it connects to

  • Email (Outlook or Gmail)
  • Accounting software such as Xero
  • Purchase order database
Sample email thread
  1. SupplierPlease find attached invoice INV-8812 for order PO-3301.
  2. Agent[Internal note] Matched to PO-3301. The invoice total is 180 dollars higher than the order. Line 3 unit price has changed. Held for review.
  3. Staff memberDid they tell us about a price change?
  4. AgentYes. Their price notice email from 2 September lists a new price for that item. I've linked it to the bill.
  5. Staff memberOK, approve it.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Summaries. Every conversation ends with a written summary, a transcript and the next step.
  • Integrations. Connects to more than 700 business apps and acts in them during or after the conversation.
  • Answers from your data. Looks up live records in your own database and systems, not just documents.
  • Human handoff. Transfers the call, books a callback or forwards the email when a person should take over.
Coming soon

Live demo of this agent

A demo version of this agent is on our list to set up. Until then, book a call and we will walk you through it with your own scenarios.

Call the demo Chat now

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

Book a discovery call →