Enterprise DNA

Sales and new business · Live demo

New business discovery chat

Runs the studio's discovery questions on the website, explains how projects work and books a call with the creative director.

Web chatEmail Lead captureYour knowledgeBooking
Live demo

Talk to Noor at Kitefin Creative

Kitefin Creative is made up. Noor is a real agent, set up the way we would set one up for you. Talk or type and ask what a client would ask. Bookings are pretend, so try anything.

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The problem

Studio enquiries often start with "how much for a report?" and little else. The creative director spends the first call collecting basics that a few questions would have covered.

How it works

  1. Answers questions about the studio's services, process and starting prices
  2. Asks the discovery questions the studio uses: what exists already, what is needed, the scale, the deadline and who approves
  3. Emails a short summary and the studio's process guide
  4. Books a discovery call with the creative director
  5. Saves the brief to the CRM so the call starts from the details

What it connects to

  • CRM
  • Calendar
  • Email
  • Website
Sample email thread
  1. ClientHi, we operate a logistics park and need to publish our first sustainability report, in Arabic and English.
  2. AgentThat is work our studio does often. Do you already have the data, or would you want help shaping the content as well?
  3. ClientThe data is mostly collected. We need the writing and design, and it has to be out before our investor day at the end of the first quarter.
  4. AgentThanks. Report writing and design starts at AED 65,000 and usually takes 10 to 12 weeks from the first workshop, so starting soon keeps that date safe. Roughly how many pages are you expecting?
  5. ClientAround 60, plus a short summary version.
  6. AgentGot it. Karim Mansour, our creative director, leads the studio and can do a 30 minute discovery call on Monday at 2pm or Wednesday at 11.30am. Which suits you?

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Lead capture. Asks your qualifying questions and writes a clean record into your CRM.
  • Your knowledge. Answers from your documents, website and videos, and stays current when they change.
  • Booking. Books, moves and cancels appointments straight into your calendar or booking system.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

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