Enterprise DNA

Marketing and events · Live demo

Customer open day RSVPs for freight and logistics firms

Takes RSVPs for the depot open day, asks who wants the cold store tour, sends confirmations, reminders and directions, and runs a waiting list when it fills.

EmailWeb chatSMSYour data BookingYour knowledgeHuman handoffIntegrations
Live demo

Talk to Mia at Kaimai Cold Freight

Kaimai Cold Freight is made up. Mia is a real agent, set up the way we would set one up for you. Talk or type and ask what a client would ask. Bookings are pretend, so try anything.

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Want one like this for your business? Book a call with Sam


The problem

RSVPs arrive by email, phone and a web form. The marketing manager builds a spreadsheet by hand, half the guests turn up in sandals for a minus 22 degree cold store, and catering is a guess.

How it works

  1. Takes the RSVP by web chat, email or text
  2. Records company, numbers, dietary needs and whether they want the cold store tour
  3. Tells tour guests to bring closed-toe shoes and a jacket
  4. Sends a confirmation, a reminder 3 days before and directions the day before
  5. Keeps a waiting list when the 60 places fill and tells the marketing manager

What it connects to

  • HubSpot
  • Email
  • Text messages
  • Website chat
Sample email thread
  1. Lisa (Waikato dairy producer)Hi, can two of us come to the open day on the 13th?
  2. AgentHi Lisa, it's Mia from Kaimai. Yes, there's room. Would you both like the cold store tour, and do either of you have dietary needs for lunch?
  3. Lisa (Waikato dairy producer)Both on the tour, one vegetarian. Could we also meet Grant while we're there?
  4. AgentYou're booked, with one vegetarian lunch. The store is minus 22, so bring a jacket and closed-toe shoes. I've passed the meeting request to Sophie Tan, our Marketing Manager, who arranges time with Grant.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Booking. Books, moves and cancels appointments straight into your calendar or booking system.
  • Your knowledge. Answers from your documents, website and videos, and stays current when they change.
  • Human handoff. Transfers the call, books a callback or forwards the email when a person should take over.
  • Integrations. Connects to more than 700 business apps and acts in them during or after the conversation.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

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