Enterprise DNA

People and HR · Live demo

Driver licence and training expiry reminders for freight firms

Tracks each driver's licence class, endorsements, medical certificate and training, reminds them before anything expires, and tells the health and safety manager on the day it does.

SMSInternalEmailYour data Answers from your dataBookingHuman handoffIntegrations
Live demo

Talk to Mia at Kaimai Cold Freight

Kaimai Cold Freight is made up. Mia is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.

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The problem

A dangerous goods endorsement lapses and nobody notices until a customer's site manager asks to see it at the gate.

How it works

  1. Keeps licence classes, endorsements, medicals and training dates in one place
  2. Reminds the driver at 60, 30 and 14 days before anything expires
  3. Tells the health and safety manager and depot manager at 14 days
  4. Books approved courses for the depot manager to confirm
  5. Leaves the decision on whether a driver can be rostered to the health and safety manager

What it connects to

  • Employment Hero
  • Training register
  • Text messages
  • Microsoft Teams
Sample email thread
  1. AgentHi Wiremu, it's Mia from Kaimai. Your dangerous goods endorsement expires on 28 November. Would you like me to book you on the course on 12 November in Hamilton?
  2. Wiremu (driver, Hamilton)Yes please. If it runs out before I do it, can I still do the fuel runs?
  3. AgentThat's Leanne Pryor's call as Health and Safety Manager, so I've passed your question to her. I've booked you on 12 November for Hemi Walker to confirm.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Answers from your data. Looks up live records in your own database and systems, not just documents.
  • Booking. Books, moves and cancels appointments straight into your calendar or booking system.
  • Human handoff. Transfers the call, books a callback or forwards the email when a person should take over.
  • Integrations. Connects to more than 700 business apps and acts in them during or after the conversation.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

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